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Research Mar 2026
... Access Insights Already a Gartner client? AI‑enabled rapid change and distributed decisions are outpacing centralized governance. CIOs must use adaptive IT governance principles to scale decisions, align to enterprise goals and enable faster, more confident technology execution. Insights at a Glance ...

Analyst(s):   Sarah Davies   |   Remi Gulzar
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Premium Research Apr 2026
... Data and AI regulations are creating new constraints for organizations on where data, models, and compute can reside. Heads of EA must change their design approach from “global by default” to federated, flexible, and vendor-neutral to stay compliant and resilient. Insights at a Glance Strategic Planning ...

Analyst(s):   Duncan Robson
Premium Research Apr 2026
... Agentic AI is transforming data management with autonomous agents that use large language models, memory, and semantic layers. This requires strong data semantics, context readiness and goal-driven data engineering to automated data pipelines, maintain data quality and governance. Insights at a Glance ...

Analyst(s):   Ramke Ramakrishnan   |   Robert Thanaraj
Premium Research Feb 2026
... European Commission published the Digital Omnibus package in November 2025. General counsel should advise organizations to maintain their approach to AI governance and monitor key triggers to assess the implications. Insights at a Glance Issue Context Impact Brief Business Implications and GC Actions ...

Analyst(s):   Laura Cohn
Premium Research Mar 2026
... AI consumption pricing is causing bill shock, resulting in lost customers: 47% of buyers encountering pricing issues switched vendors. Product leaders who weaponize overages will lose to competitors who are using “pricing forgiveness” policies to derisk customer expansion and win enterprise budgets. ...

Analyst(s):   Ron Burns
Research Mar 2026
... difficult for traditional vendors to match. CSP product leaders are using this data for an enhanced managed security services portfolio and proactive AI-driven threat detection. Overview Strategic Planning Assumption(s) Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Jon Dressel   |   Peter Liu
Research Mar 2026
... Access Insights Already a Gartner client? Agentic AI offers autonomy, but without strategic rigor, it can consume precious time and money without delivering results. This insight outlines 10 common pitfalls — from tooling obsessions to vendor lock-in — and provides actionable guidance to help ensure ...

Analyst(s):   Bern Elliot   |   Kameron Chao
Research Mar 2026
... Access Insights Already a Gartner client? As AI capabilities mature, the IT service desk analyst job is shifting, not fully disappearing. Analysts’ new remit will focus more on orchestration, collaboration, and process design. These insights help CIOs understand how the job is changing and take steps ...

Analyst(s):   Tori Paulman   |   Chris Laske   |   Mbula Schoen   |   Shawn Murphy   |   Kabeh Vaziri   |   Federico De Silva   |   Lily Mok   |   Chris Matchett   |   Alicia Mullery
Research Apr 2026
... Access Insights Already a Gartner client? Unfettered AI access and careless consumption risk harming people, businesses and governments. AI must be treated as a controlled substance, ensuring prioritized access for professionals, improving human well-being to limit energy use, safeguard innovation and ...

Analyst(s):   Daryl Plummer
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