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Premium Research Apr 2026
... Most buyers are now using AI throughout the buying process, including the later-stage tasks. The approach taken to AI is important in the path to a high-quality deal. High-tech executives can support buying teams to achieve better decisions by encouraging senior human involvement. Insights at a Glance ...

Analyst(s):   Manav Jain   |   Derry Finkeldey
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Research Mar 2026
... Access Insights Already a Gartner client? Tech CEOs who promised fully autonomous AI agents now face retention risks as buyers audit the impact of human oversight against their expectation of headcount reduction. Mitigating client churn requires a new postsales relationship and metrics that redefine ...

Analyst(s):   Igor Marchal   |   David Kung   |   Andrew Newman
Research Apr 2026
... Access Insights Already a Gartner client? Healthcare supply chains face intense pressure to adopt AI as a daily productivity driver. CSCOs can use the following insights to pinpoint practical, proven use cases, follow a five-step implementation plan, and accurately measure return on investment for immediate ...

Analyst(s):   Salil Joshi   |   Bruce Gilmore
Premium Research Apr 2026
... Addressing cybersecurity and identity challenges is very much business-as-usual activities for bank CIOs and their CISOs. However, AI-driven disinformation — spanning episodic fraud to industrial-scale manipulation — poses an existential threat to banking integrity. Bank CIOs must transition from traditional ...

Analyst(s):   Alistair Newton   |   Dave Aron   |   Laurie Shotton
Research Apr 2026
... a Gartner client? Agentic simulation is the next competitive battleground for providers of agentic solutions and without it, they risk losing in the AI race. Product leaders must shift toward “simulation-first” architectures to provide the “depth and realism” that agentic process redesign requires for ...

Analyst(s):   Anushree Verma   |   Daniel Sun   |   Evan Brown
Premium Research Mar 2026
... As AI transforms how work gets done, midsize enterprise CIOs are rethinking their talent strategy across skills, jobs, organizational readiness and ways of working. The Gartner CIO Talent Planning for 2026 Survey offers insights into how MSE CIOs are shaping their workforce plans amid an increasingly ...

Analyst(s):   Tanya Arora
Premium Research Mar 2026
... In the age of rapid AI change, analyst relations is more valued when it goes beyond transactional activities to act as a business partner. Leverage this research to understand how and where to improve your capabilities, strengthening the opportunity to drive greater organizational impact. Insights at ...

Analyst(s):   John Field   |   Barry Murphy
Research Feb 2026
... CSOs are watching forecast confidence crumble as lengthy cycles, complex buying groups, and shifting priorities derail deals. Only teams leveraging AI-driven deal orchestration can quickly uncover risks, take charge, and wire high-value behaviors. Others will fall behind. Insights at a Glance Impact ...

Analyst(s):   Guy Wood
Research Feb 2026
... Access Insights Already a Gartner client? The real opportunity of AI augmentation isn’t found in increasing capacity; it’s found in expanding capability. Discover how forward-thinking CIOs are redesigning the business analyst role to focus on strategic advisory, stakeholder alignment, and driving business ...

Analyst(s):   Shawn Murphy   |   Alan D. Duncan   |   Afraz Jaffri   |   Mbula Schoen   |   Jorg Heizenberg   |   Soyeb Barot   |   Rita Sallam   |   Georgia O'Callaghan   |   Lily Mok   |   Alicia Mullery   |   Tori Paulman
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