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Research Apr 2026
... Access Insights Already a Gartner client? AI、生成式AI和代理型AI应用的指数级增长正在颠覆安全访问服务边缘（SASE）/安全服务边缘（SSE）市场，确保人类和非人类身份的安全访问成为必要之举。首席产品官（CPO）必须演进其平台产品，以适应人类和非人类访问的新情况。 概述 战略规划假设 分析 Gartner相关推荐阅读 证据 Gartner Insights Abstract ...

Analyst(s):   Charanpal Bhogal   |   Neil MacDonald   |   John Watts   |   Charlie Winckless
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Research Feb 2026
... Access Insights Already a Gartner client? AI agents acting as machine customers are a critical pillar of autonomous businesses and expand the total addressable opportunity for providers. Product leaders need to understand the sellerbot/custobot behavior, design the product offering, influence the algorithm ...

Analyst(s):   Anushree Verma   |   Samantha Searle
Research Mar 2026
... Access Insights Already a Gartner client? CIOs must calibrate AI adoption to each function’s or business’s readiness at a pace teams can sustain — supporting cautious partners with stability while enabling innovation for others, so work evolves without overwhelming people or disrupting what’s already ...

Analyst(s):   Kevin Smith   |   Dave Micko   |   Matt Hancocks   |   Alicia Mullery   |   Lily Mok   |   Shawn Murphy   |   Mary Mesaglio   |   Caroline Hewings   |   Kabeh Vaziri   |   Mbula Schoen   |   Tori Paulman
Research Mar 2026
... Access Insights Already a Gartner client? AI原生开发平台使用AI模型创建软件，速度远超以往。这一技术之所以能引起首席信息官（CIO）的浓厚兴趣，是因其能够提升开发人员的生产力、促进创新，并具备以定制化方案取代商用SaaS软件的潜力。 概述 战略规划假设 企业需要了解什么 Gartner相关推荐阅读 证据 Gartner Insights Abstract ...

Analyst(s):   Dave Micko   |   Mark O'Neill   |   Gene Alvarez   |   Bill Blosen   |   Manjunath Bhat
Research Mar 2026
... Already a Gartner client? Procurement functions in Gartner’s Supply Chain Top 25 companies are prioritizing actions that integrate data, analytics and AI into procurement processes to enhance efficiency, lower costs and drive business value. This research provides chief procurement officers with a summary ...

Analyst(s):   Doohan Vaz   |   Kaitlynn Sommers
Premium Research Mar 2026
... Infrastructure and operations employees are facing unprecedented cognitive overload and fatigue in the race to agentic AI. Unlike traditional change management workflows, heads of infrastructure and operations can use Gartner’s 3-2-1 Stabilization Model and diagnostic framework to manage change capacity ...

Analyst(s):   Mark Margevicius
Research Apr 2026
... Access Insights Already a Gartner client? Public sector AI ROI fails due to a narrow focus on tools and poor planning, risking political abandonment. Leaders must shift to an ecosystem-led strategy that advances D&A and aligns contracts, talent, and governance to drive real mission impact, thereby breaking ...

Analyst(s):   George Sellner   |   Tony Sheehan   |   Dean Lacheca   |   Michael McFerron   |   Albert Gauthier   |   Lydia Clougherty Jones
Research Feb 2026
... This research guides CIOs and heads of data and analytics in redesigning the machine learning engineer job to unlock the full potential of humans and AI in the future of work. It contains guidance on navigating behavioral challenges in job role transformation. Insights at a Glance Impact Brief Actions ...

Analyst(s):   Jorg Heizenberg   |   Shawn Murphy   |   Lily Mok   |   Kabeh Vaziri   |   Rita Sallam   |   Soyeb Barot   |   Alicia Mullery   |   Carlie Idoine   |   Mbula Schoen   |   Tori Paulman
Webinar On-Demand
... talent, and preserve institutional knowledge. And scaling AI adoption adds another layer of complexity. This session introduces the 2026 Gartner Hype Cycle for Research and Development, highlighting 28 emerging and maturing innovations — from AI-enabled tools to advanced knowledge management practices. ...

Analyst(s):   Tom Jepsen   |   Carolyn Botz
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