... Physical AI is accelerating the ongoing AI race and bridging the gap between the digital and real worlds. This Impact Radar empowers product leaders to spot high-impact and emerging opportunities and outlines a technology adoption roadmap to remain relevant and competitive in the physical AI landscape ...
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... Already a Gartner client? AI-enabled self-service technologies can substantially improve employee, manager and leader experience, but no single solution will fit every organization. CHROs must harmonize the data, technology, measurement and skills factors that drive successful AI self-service solution selection ...
... Unmanaged proliferation of AI agents is expanding the attack surface through shadow AI and rogue automations. Cybersecurity leaders must implement layered security oversight and adapt their programs to prioritize risk reduction based on agent autonomy and data sensitivity. Insights at a Glance Strategic ...
... uses AI to monitor company journals, ledgers, and other records, automatically correct simple inaccuracies, and flag anomalies and material errors for further human review. CFOs should reference this implementation guide to support leaders and teams as they assess, pilot, and operationalize this AI use ...
Analyst(s): Marco Steecker | Twisha Sharma | Ash Mehta | Alex Levine
... teams can increase employee adoption of AI by helping employees apply it to real work problems. Focusing AI learning around how the new technology can solve real problems in employees’ work is twice as effective as typical AI training methods for increasing effective AI adoption. Insights at a Glance Impact ...
Analyst(s): Shruti Chauksi | Meaghan Kelly | Simrat Kaur
... Agentic browsers, or what many call AI browsers, have the potential to transform how users interact with websites and automate transactions while introducing critical cybersecurity risks. CISOs must block them all until enterprise-ready AI browsers are released in GA to minimize risk exposure. Insights ...
Analyst(s): John Watts | Evgeny Mirolyubov | Dennis Xu
... Sales enablement must shift from static content to dynamic AI-driven support, helping sellers guide buyers who use AI in purchasing decisions. Success depends on relevant outreach, clear value demonstration, and integrating enablement tools into sellers’ workflows for higher adoption and better deal ...
Analyst(s): Shreyas Krishnan | Bill Yetman | Alyssa Cruz
... Productivity gains from AI are difficult to achieve. CMOs of leading marketing organizations focus on workflow automation to increase near-term ROI from AI investments — boosting efficiency and freeing resources for growth. Other CMOs will have to shift gears to make up ground on the leaders. Insights ...
... CIOs predict AI’s primary impact on shared services will be enabling business teams to build their own solutions — more so than reducing headcount. CIOs must now position their IT shared services to deliver the platforms and governance needed for scalable, secure business-led AI innovation. Insights ...
Analyst(s): Maddie Otter | Stewart Buchanan | Janelle Hill