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Research Nov 2025
... Access Insights Already a Gartner client? AI makes the process of applying customer payments to open accounts receivable invoices faster and improves customer and end-user experiences. CFOs can use this research to inform AI requirements for cash applications and deductions and disputes in purchase and ...

Analyst(s):   Tamara Shipley
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Research Jan 2026
... Access Insights Already a Gartner client? The promise of agentic AI presents significant opportunities for finance teams that rely on manual work, whether simple or complex, to support the business. CFOs should use this report to understand new AI-first vendor capabilities that can propel finance into the ...

Analyst(s):   Marco Steecker   |   Alex Levine   |   Twisha Sharma
Premium Research Nov 2025
... tool to survey employees about the pain points and frequency of common legal and compliance workflows to link top opportunities for efficiency gains to AI and technology capabilities. When to Use Directions for Use Gartner Insights Abstract ...

Analyst(s):   Maesea McCalpin
Premium Research Jan 2026
... AI has not generated the returns that CEOs and boards expect, but enterprises plan to ramp up investment and deploy more AI agents in 2026. This issue of the journal will help executive leaders understand and measure AI costs and value. Click the download link for the full issue. Gartner Insights Abstract ...

Analyst(s):   Richard Eames
Podcast December 02 2025
... Podcast | AI Shockwaves Explained: Disrupt Before You’re Disrupted As generative AI moves from novelty to necessity, its most profound impact isn’t in incremental efficiency — it’s in the shockwaves that ripple across industries. These disruptions challenge pricing models, rewrite competitive dynamics ...
Research Dec 2025
... Access Insights Already a Gartner client? This report details the research methodologies, segmentation taxonomy, and definitions used in Gartner’s AI spending forecasts. What You Need to Know Introduction Notable Changes Market Methodology High-Level Definitions and Segmentation Gartner Recommended Reading ...

Analyst(s):   Naresh Singh   |   Shailendra Upadhyay   |   Jon Erensen   |   John Lovelock   |   Colleen Graham   |   Arunasree Cheparthi   |   Amarendra .   |   Hayden Lechner   |   Ranjit Atwal   |   Hardeep Singh   |   Kay Arnott   |   Adrian O'Connell
Premium Research Jan 2026
... users to quickly access policies and procedures. CFOs should reference this implementation guide to support pilot planning discussions when pursuing this AI use case. Contributors Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Ash Mehta   |   Alex Levine   |   Twisha Sharma
Premium Research Jan 2026
... AI-powered decision intelligence is reshaping government decision-making processes embedding AI into accountable decision flows, improving speed and accuracy. This note provides CIOs insights to guide this transition where AI evolves from supporting decisions to actively engineering them — while safeguarding ...

Analyst(s):   Daniel Nieto
Research Dec 2025
... Insights Already a Gartner client? The AI services market is forecast to grow 34.0% in 2026, reaching $1.11 trillion in 2029. Indirect AI services will account for over 50% of spending from 2028 onwards, as organizations implement applications that incorporate AI as a bundled capability. What You Need ...

Analyst(s):   Kay Arnott   |   Colleen Graham
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