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Premium Research Jan 2026
... users to quickly access policies and procedures. CFOs should reference this implementation guide to support pilot planning discussions when pursuing this AI use case. Contributors Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Ash Mehta   |   Alex Levine   |   Twisha Sharma
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Premium Research Jan 2026
... outcome-aligned, scalable AI strategies. CIOs must ensure their EA functions have the skills necessary to unlock business value from AI strategies. This tool provides structured prompts for CIOs to engage their heads of EA, assessing strengths and gaps in EA’s ability to support enterprise AI strategy. When to ...

Analyst(s):   Miles Gibson   |   Vimarsh Bakaya   |   Duncan Robson   |   Marie Sienkowski
Research Jan 2026
... face significant risks and missed opportunities without effective AI governance. Midsize enterprise CIOs should set a minimum viable governance strategy for AI by focusing on activities in three categories: policies and controls, the AI governance operating model, and oversight systems. Insights at a ...

Analyst(s):   Alys Woodward
Research Jan 2026
... Already a Gartner client? AI success depends on more than just AI delivery teams. In the absence of the right enabling team structures, enterprises risk costly pitfalls such as silos, technical debt and missed value. This note clarifies the roles of three common structures in driving AI transformation — COEs ...

Analyst(s):   Josephine Lippincott   |   Haritha Khandabattu   |   Sneha Ayyar
Research Dec 2025
... Access Insights Already a Gartner client? Funding AI investments is not straightforward, the fragmented ownership and evolving nature of AI make traditional funding obsolete. CFOs must tailor AI funding to specific use cases — defend, extend or upend — and adopt adaptive governance that adjusts funding ...

Analyst(s):   Twisha Sharma   |   Nisha Bhandare
Premium Research Nov 2025
... Gartner First Takes Fresh insights on emerging trends Salesforce Agentforce is an embedded agentic AI add-on for Salesforce’s CRM and CX products (e.g., Service and Marketing Clouds) and a platform for creating custom agentic workflows. Notable developments include new nondeterministic reasoning, Vibes ...

Analyst(s):   Tad Travis   |   Gene Alvarez
Premium Research Feb 2026
... rapidly mature their AI governance to manage legal and compliance risks. General counsel must focus on three tasks — incorporating enterprise value into AI governance business cases, establishing a risk-tiered AI governance model, and clarifying AI roles and responsibilities — to drive AI governance maturity ...

Analyst(s):   Stuart Strome
Research Dec 2025
... principles to operationalize responsible AI. This research presents a five-step framework for translating responsible AI principles into practical design practices that help mitigate bias, build trust and ensure inclusive outcomes throughout all stages of AI development. Insights at a Glance Strategic ...

Analyst(s):   Afraz Jaffri   |   Erick Brethenoux
Research Nov 2025
... Access Insights Already a Gartner client? Concrete cybersecurity AI advancements are delivering quantifiable benefits and continue to expand into new areas of cybersecurity. In order to capitalize, cybersecurity products need to demonstrate tangible operational value to differentiate and drive revenues ...

Analyst(s):   Ruggero Contu
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