... Already a Gartner client? As AI transforms IT application services, organizations must ensure operational excellence to fully realize AI-driven value. Focusing on monitoring, cost transparency, and agile contract management drives lasting value, accountability, and resilience in AI-enabled IT services partnerships ...
Analyst(s): Katarzyna Fonteyn | Jaideep Thyagarajan | Luis Pinto | Sundar Viswanathan
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