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Research Nov 2025
... Access Insights Already a Gartner client? AI infrastructure often suffers from low GPU utilization and poor cost-efficiency during LLM inference on customer premises. CPOs can enhance shared GPU usage across siloed projects and adopt prefill-decode disaggregation with heterogeneous processors, reducing ...

Analyst(s):   Chirag Dekate   |   Evan Zeng
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Premium Research Jan 2026
... Introducing agentic AI transforms workflows and scales your workforce, driving lasting change across the organization. This video shows CIOs how to launch agentic AI initiatives, including starting with clear, outcome-driven use cases. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Brook Selassie
Premium Research Nov 2025
... Gartner First Takes Fresh insights on emerging trends The GenAI model providers market is a subset of the larger AI models and marketplaces market. Due to the data, compute and engineering resources needed to build GenAI models, the market is highly concentrated with a few providers. GenAI model space ...

Analyst(s):   Justin Tung   |   Arun Chandrasekaran   |   Radu Miclaus
Premium Research Nov 2025
... Emerging AI tools are transforming marketing and sales collaboration. This research highlights AI SDR solutions that enable CMOs and CSOs to accelerate the pipeline by automating lead capture, personalized engagement, and follow-up, while ensuring alignment across revenue teams. Gartner Research ...

Analyst(s):   Upasna Chandna
Premium Research Feb 2026
... CFOs, CEOs, and boards for AI-driven workforce reductions in banking. Banking CIOs can use this research to understand AI’s impact on the industry workforce, identify jobs that will remain human-led and jobs that AI will take over, and influence executive decision making on AI-driven layoffs. Insights ...

Analyst(s):   Thatcher Dunlap   |   Benjamin Seesel
Premium Research Jan 2026
... Service and support leaders need to assess the state of their knowledge management program before modernizing and optimizing for AI. Use this downloadable, interactive version of Gartner’s “Knowledge Management Maturity Model” to diagnose your strengths and weaknesses. When to Use Directions for Use ...

Analyst(s):   Jennifer MacIntosh   |   John Quaglietta   |   Kim Hedlin
Article January 20 2026
... Prioritize AI Projects for Near-Term Financial Impact Achieve rapid financial gains by focusing your AI investments where they have the biggest effect. By Nate Suda | January 20, 2026 Use the AI project prioritization funnel to create financial impact now CxOs implementing and scaling AI face intense ...
Premium Research Nov 2025
... of the most prominent use cases for AI technologies for P&C and life insurance against value and feasibility. P&C and life insurance CIOs can use this to identify the best use cases for AI within their organization as they move from everyday AI to game-changing AI. Overview How to Use Use-Case Scoring ...

Analyst(s):   Kimberly Harris-Ferrante
Research Nov 2025
... misuse of AI threatens corporate reputation, compliance and business viability. CCEOs must guide employee behavior to prevent AI misuse incidents such as copyright infringement. This note equips CCEOs with principle-based guidance to develop communications that promote acceptable use of AI and mitigate ...

Analyst(s):   Legal and Compliance Research Team
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