... Access Research Already a Gartner client? AI can improve the collection and use of voice of the customer today. CMOs who direct teams to use readily available AI tools within VoC platforms can rapidly improve customer understanding by enhancing survey design, data quality, analysis, insight distribution ...
Analyst(s): Augie Ray | Chad Storlie
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... HRBPs need to make faster, better-informed talent decisions in an AI-enabled workplace. Use this toolkit to build business acumen by strengthening your ability to interpret AI-generated insights, anticipating workforce implications and framing recommendations as business trade-off. When to Use Directions ...
... HR teams are expanding AI use in performance management, building best practices and exploring new, sometimes controversial, applications. Leaders must weigh the benefits and risks of each use case to prioritize those with the highest value for their organization at this time. Gartner Insights Abstract ...
... The demand for AI-enabled businesses requires that heads of EA create an AI-enabled EA function, but there is no universal approach for doing so. Use this research to narrow your AI solutions selection so that the EA function becomes future-fit and expands its capabilities. Insights at a Glance Issue ...
... client? AI is fundamentally transforming venture capital. To achieve even the possibility of human VC consideration, startup tech CEOs’ pitch decks must first make it past AI screening for transparent data provenance for every key metric or claim, and proactively address risks associated with AI-generated ...
... Access Insights Already a Gartner client? Tech CEOs who adapt to AI by focusing on using AI to enhance core product strengths are igniting demand, accelerating revenue and achieving top investor valuations. These CEOs are aiming AI squarely at making product capabilities customers value most 10x better ...
Analyst(s): Mark Wesker | Elisabeth Torres-Schulte
... Gartner client? Agentic AI advancements offer organizations a catalyst to displace restrictive and costly legacy SaaS tools some consider a “capital trap” with diminishing returns. Product leaders who prioritize modular, API-first SaaS solutions, reducing expenses and supporting AI-native transformation ...
... AI valuations are generating headlines about potential bubbles and corrections. CSCOs must understand the debate, balance near-term risks with their impact and cost to mitigate, and use scenario planning to stay flexible amid uncertainty. Insights at a Glance Background to the AI Bubble Conversation ...
Analyst(s): Jan Snoeckx | Sean Kumar | Suzie Petrusic | Ryan Polk | Cheryl Van Dyke
... AI is reshaping the tech landscape and how organizations operate. In this hypercompetitive space, analyst relations must be vigilant, scouting for threats and seizing opportunities to ensure their organizations identify and win the AI vendor race. Insights at a Glance Strategic Planning Assumptions ...