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Research Jan 2026
... in order-to-cash (O2C) is resource-intensive and difficult to automate with traditional technology. Chief financial officers can follow Meta’s agentic AI-building approach to automate judgment-based order-to-cash processes and increase efficiency. Insights at a Glance Impact Brief Actions and Cautions ...

Analyst(s):   Marco Steecker
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Premium Research Dec 2025
... 在软件工程领域,人工智能(AI)计划要想取得成功,明确的战略、领导层协调、运营模式的调整和早期风险管理缺一不可。本行动手册为软件工程领导者提供了与AI计划的规划、启动和治理相关的实用举措。 Gartner Research ...

Analyst(s):   Haritha Khandabattu   |   Dave Micko   |   Arun Batchu
Research Jan 2026
... Access Insights Already a Gartner client? Healthcare CIOs face significant pressure to adopt AI with revenue cycle management as a key application area. This research provides a methodology to cut through the market hype, prioritize key revenue cycle use cases, vet vendors, and demonstrate return on ...

Analyst(s):   Robert Potts
Research Feb 2026
... officers struggle to boost seller productivity when relying on traditional deal-based metrics, which often hide the true drivers of performance. By using AI to assess each customer interaction, organizations can uncover deeper insights and drive commercial excellence. Insights at a Glance Strategic Planning ...

Analyst(s):   Steve Rietberg
Research Dec 2025
... Access Research Already a Gartner client? AI agents are beginning to be deployed in today’s I&O organizations and their usage will only increase in the next few years. To prepare, it is crucial for heads of I&O to assess not only their benefits, but to also remain aware of their continuing challenges ...

Analyst(s):   Jonathan Forest   |   Chandra Mukhyala   |   Joe Antelmi   |   Cameron Haight   |   Ashish Banerjee
Research Dec 2025
... Access Insights Already a Gartner client? The AI-augmented automated testing for enterprise applications market is growing quickly, driven by the need for an increased release cadence, resilience, and test coverage. Leaders must act now to leverage innovative tools while navigating complex updates, customizations ...

Analyst(s):   Tristan Iles
Premium Research Jan 2026
... AI is no longer optional; it is the foundation of retail transformation that must be pursued despite the challenges of AI fatigue and technical debt. Success hinges on treating AI adoption as a strategic enabler of cost optimization and revenue growth, rather than just another IT initiative. Insights ...

Analyst(s):   Robert Hetu   |   Sandeep Unni   |   Tom Nolan   |   Max Panther Hammond   |   Jonathan Kutner   |   Kelsie Marian
Premium Research Dec 2025
... In uncertain times, the wrong priorities will endanger your revenue, cash, and company value. Focus on the three mission-critical AI priorities of today’s tech CEOs to shape early achievements and accelerate business impact. Action Name Gartner Insights Abstract ...

Analyst(s):   Sabine Zimmerhansl
Research Dec 2025
... Access Research Already a Gartner client? When adopting AI agents, CIOs and other leaders of innovation must identify the optimal options to meet prioritized use cases and business requirements, implementing ad hoc management practices that ensure consistent value. Gartner Research ...

Analyst(s):   Andy Rowsell-Jones   |   Daniel Sun
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