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Research Jan 2026
... Access Insights Already a Gartner client? AI, agentic AI and intelligent automation are reshaping outsourced software development costs. Sourcing, procurement and vendor management can cut expenses by 20% to 40% using AI-driven requirement gathering, code generation, smart QA, resource optimization and ...

Analyst(s):   Jaideep Thyagarajan   |   Nate Suda   |   Nathan Davie
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Research Jan 2026
... Access Insights Already a Gartner client? Employing AI for revenue should follow a maturity trajectory. CIOs and AI leaders should invest in revenue use cases based on their maturity level to grow market share, profit and resiliency. Insights at a Glance Impact Brief Actions and Cautions How to Execute ...

Analyst(s):   Dan Gottlieb   |   Wendy Butler-Mafuz   |   Whit Andrews
Premium Research Jan 2026
... Agentic AI adoption in healthcare and life sciences is accelerating via pilots focused on productivity and cost reduction, with human oversight central to trusted deployment. This research distills insights and CIO actions from the 2025 Gartner Healthcare and Life Sciences Agentic AI Surveys. Insights ...

Analyst(s):   Animesh Gandhi   |   Allison Dennis   |   Laura Craft   |   Mandi Bishop
Premium Research Nov 2025
... Empower heads of I&O to establish a “data as a product” vision, identify pilot use cases, and drive a data-centric operating model to support agentic-AI-powered I&O. Outcome Suggested Partners Featured Resource Step 1 Step 2 Step 3 Gartner Research ...

Analyst(s):   Chandra Mukhyala
Research Jan 2026
... Access Insights Already a Gartner client? The accelerating disruption caused by AI and technology trends will increasingly shorten the half-life of current skills, roles, jobs, and even career paths. This is a wake-up call for service providers to not only focus on training their large workforce, but ...

Analyst(s):   Gunjan Gupta
Research Oct 2020
... This infographic identifies 16 of the most prominent AI use cases that can improve operations from manufacturing to customer interactions in the automotive enterprise. Data and analytics leaders can use this as a starting point for further fine-tuning. Gartner Insights Abstract ...

Analyst(s):   Michael Ramsey
Research Nov 2025
... Access Research Already a Gartner client? In their pursuit of AI-driven transformation, many governments are failing to modernize enterprise applications coherently. Modernization efforts from fragmented and siloed data models reflect the absence of a strategic, portfolio-level view critical to realizing ...

Analyst(s):   Albert Gauthier
Premium Research Nov 2025
... unexpected cost overruns are limiting returns. Service leaders must enhance the performance of GenAI chatbots and IVRs by integrating more traditional AI rule-based technologies to improve ROI. Gartner Research ...

Analyst(s):   Ian Elliott
Research Dec 2025
... Insights Already a Gartner client? Google’s integrated Gemini AI layer across Google Workspace, Google Cloud and Google Search delivers trusted intelligence at scale, making it the current front-runner of the intelligent universal search AI race. Developing advantages in governance maturity and transparency ...

Analyst(s):   Sabine Zimmerhansl   |   Erin Gordon
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