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Premium Research Jan 2026
... Over the next two to five years, agentic AI will consume traditional L&D workflows. To remain valuable to the organization, L&D leaders need to rebuild their teams as fusion teams, creating new value with outcome-based learning products. This video discusses the trend and shares how L&D can prepare. ...

Analyst(s):   Chris Hester
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Premium Research Dec 2025
... AI agents are emerging across technology solutions; however, enterprise buyers may perceive that agents introduce risk to their business. To deliver GTM success, product marketing leaders must effectively message how risk can be minimized and build trust in the value agents can provide. Insights at a ...

Analyst(s):   David Yockelson   |   Ray Pun
Research Nov 2025
... Access Insights Already a Gartner client? AI avatars and digital twins are poised to transform customer service into a more personalized, efficient, and scalable operation, enhancing customer satisfaction and freeing up customer service representatives to focus on complex, high-value tasks that require ...

Analyst(s):   Uma Challa
Premium Research Jan 2026
... NVIDIA’s deal with Groq highlights its commitment to hardware diversity and infrastructure leadership. Based on our observation, this deal signals to AI product leaders that NVIDIA is prepared to use different means — acquisition, development, or partnership — to secure its position as the industry’s ...

Analyst(s):   Chirag Dekate   |   Daniel Bowers   |   Gaurav Gupta
Premium Research Jan 2026
... outcomes. It provides a structured discovery process to identify, map, and communicate the connection between underlying data assets and the analytics and AI solutions, business processes, and organizational value that consume them. When to Use Directions for Use Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Sally Parker   |   Alan D. Duncan   |   David Pidsley
Premium Research Feb 2026
... 2026 will be shaped by high-magnitude, high-stakes change catalyzed by AI, resulting in trickle down changes that will have second and third order impacts across the workforce. CHROs must adapt their strategies to effectively manage change as work continuously and unpredictably evolves. Insights at a ...

Analyst(s):   Rebecca Lane   |   Duncan Harris
Premium Research Jan 2026
... deliver sustained cost reductions from T&E spend optimization, as weak accountability and static policies reinforce wasteful spend and leakage. Learn how AI-driven analytics and agents enable real-time visibility, optimize spend and turn T&E into a performance asset. Insights at a Glance Issue Context Impact ...

Analyst(s):   Paul Quinn
Premium Research Dec 2025
... The California AI Transparency Act mandates digital media transparency requirements that will enable audiences to clearly distinguish between human-generated and synthetic content. CCOs should lead out as stewards of reputation by becoming conversant with the legislation and helping prepare their organizations ...

Analyst(s):   Dorian Cundick
Research Jan 2026
... science organizations are adopting AI to drive innovation and gain a competitive advantage, yet many CIOs struggle to scale their AI initiatives beyond pilots. CIOs must ensure that proven principles of technology implementation are not overlooked to unlock the value of AI in this highly regulated industry ...

Analyst(s):   Evun Wyer
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