... the exclusive third-party cloud distribution provider for the new OpenAI Frontier agent platform. Application and AI leaders must assess this new compelling combination for their enterprise AI strategy. Overview Gartner Recommended Reading Evolving Insights History ...
Analyst(s): Jason Wong | Arun Chandrasekaran | Justin Tung | Chirag Dekate | Patrick Connaughton
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... Access Research Already a Gartner client? A practical AI strategy is essential, as weak governance and uneven provider maturity can limit the value of IT services. This research demonstrates how SPVM leaders can apply the C.O.R.E. framework to embed measurable outcomes, strengthen oversight, and drive ...
Analyst(s): Sundar Viswanathan | Katarzyna Fonteyn | Jaideep Thyagarajan | Luis Pinto
... AI hype and the pivot to cyber resilience fundamentally changes how CISOs must approach board reporting. To succeed, and counter growing board-level unease, CISOs must transform the narratives they use to frame cybersecurity discussions in the boardroom. Insights at a Glance Issue Context Impact Brief ...
... Access Insights Already a Gartner client? Investments in AI and other technologies require quickly closing digital skills gaps in finance. CFOs must upskill finance talent quickly and embed technology use in daily work, or disinvest in talent that cannot or will not accelerate their skills. Overview ...
... Generative and agentic AI are uprooting existing routes to market and changing buyer behavior, accelerating content development, altering effective marketing channels, and shifting sales motions. Product leaders must adapt to and plan for these changes to stay relevant to buyers. Insights at a Glance ...
... Prosumer-built AI agents, such as QwenWork, TraeWork and WorkBuddy, are scaling within prosumer platforms, not enterprises. Built for rapid iteration and uncertainty, they conflict with enterprise governance needs. Leaders responsible for AI risk mistaking platform success for enterprise readiness. ...
Analyst(s): Deepak Seth | Owen Chen | Tong Zhang | Julian Sun | Mike Fang
... Access Research Already a Gartner client? Data and analytics leaders must align data science team structures with AI maturity, integrate cross-functional talent, and foster collaboration between enablement and product teams. Managing this complexity requires various organizational models that balance ...
... customer experiences have bred widespread distrust in chatbots. Customer service and support leaders can rebuild trust and drive adoption by designing AI solutions that balance customer expectations of transparency, accessibility and continuous improvement with bottom-line cost saving objectives. Insights ...