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Premium Research Nov 2025
... Effective 2Q26, Gartner will retire feature phones from the device market taxonomy and introduce a new segmentation layer providing more granularity in the AI and GenAI devices markets. Technology and service providers will gain insights into new market dynamics supporting their strategy decisions. Planned ...

Analyst(s):   Emerging Market Dynamics Team
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Premium Research Jan 2026
... 本リサーチでは、生成AI導入においてはAIが「使われているか」ではなく「役立っているか」を重視すべきであると提言する。効果的なユースケースの特定やKPIの定量的測定と、業務アプリケーションへの自然な組み込みによって、真のビジネス成果創出を実現する具体的なアプローチを示す。 Gartner Insights Abstract ...

Analyst(s):   Tatsuya Ichishi
Premium Research Jun 2025
... The 2024 Gartner AI Mandates for the Enterprise Survey reveals most organizations of all AI maturity levels prefer a centralized operating model for their AI capabilities. However, organizational preference for hybrid and decentralized operating models varies by AI maturity. CIOs and AI leaders can use ...

Analyst(s):   Birgi Tamersoy   |   Di Wang
Research Jan 2026
... Access Insights Already a Gartner client? 個々のAIエージェントに付与される識別子は「マシンID」と呼ばれる。マシンIDに対するセキュリティが十分でない場合、マシンIDの特権の範囲が広くなるため、重大なセキュリティ・リスクが生じる。セキュリティ・リーダーは、本リサーチを活用してマシンIDのコントロールを改善すべきである。 要約 はじめに 解説 メリットと用途 リスク 採用率 推奨事項 根拠 推奨リサーチ 備考1：IAMプログラム全体の中でのマシンIAM戦略の確立：詳細なステップ 備考2：マシンIAMツールの調査に関する補足コンテキスト Gartner Insights ...

Analyst(s):   Kaoru Yano
Research Jan 2026
... Access Insights Already a Gartner client? AIはサービス品質を高めることでITSMを変革するが、当面の道筋にはリスクや混乱が伴う。I&O統括責任者は、AIへの投資について評価し、成熟度の低いソリューションやITSMプラットフォームのコスト上昇によって起こり得る混乱に対処し、自律型ワークフローに向けて従業員の準備を整える必要がある。 要約 戦略的プランニングの仮説事項 分析 Gartnerによる過去の仮説 推奨リサーチ 根拠 Gartner Insights Abstract ...

Analyst(s):   Hiroko Aoyama
Premium Research Jun 2025
... The 2024 Gartner AI Mandates for the Enterprise Survey reveals that high-maturity organizations complement their coordinated efforts by appointing dedicated AI leaders. Nearly all high-maturity organizations will have dedicated AI leaders within the next 12 months. CIOs and AI leaders can use this interactive ...

Analyst(s):   Di Wang   |   Birgi Tamersoy
Premium Research Jun 2025
... Gartner AI Mandates for the Enterprise Survey reveals where enterprises are implementing AI — and it’s not yet as pervasive as some may think. While high-maturity organizations have an “AI everywhere” approach, low-maturity organizations typically have more-targeted initiatives. CIOs and AI leaders can ...

Analyst(s):   Di Wang   |   Birgi Tamersoy
Premium Research Mar 2026
... packages OpenClaw in OpenShell, a policy-enforced runtime with a gateway, sandbox, and private router that governs what agents can touch while running. AI leaders should prepare for agent governance and run pilots, but not mistake this alpha stack for enterprise use. Expect changes. Overview Analysis Gartner ...

Analyst(s):   Jeremy D'Hoinne   |   Gary Olliffe   |   Chirag Dekate   |   Mark O'Neill   |   John Watts   |   Gaurav Gupta
Research Nov 2025
... Access Research Already a Gartner client? Bank CIOs can leverage GenAI virtual assistants to empower customers financially, leading to increased revenue. Begin with pilot projects and establish robust governance to manage risks effectively. Overview Introduction Description Benefits and Uses Risks Recommend ...

Analyst(s):   Sophia Palmstedt
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