... By strategically embracing agentic AI and GenAI, CSPs can revamp their GTM models to be more efficient, personalized and customer-centric, leading to increased revenue, improved customer satisfaction and a stronger competitive position in the evolving telecommunications landscape. Overview Strategic ...
Analyst(s): Khurram Shahzad
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... Gartner client? AI agents hold great promise for all organizations, bringing AI and automation to the next level. Yet agentic AI still has limitations and is not a miracle cure for all use cases. AI leaders can use this research and the associated assessment framework to demystify AI agents and determine ...
Analyst(s): Erick Brethenoux | Leinar Ramos | Pieter den Hamer
... Fully exploiting AI’s transformative potential is job one for AI leaders. Leaders who develop a coordinated vision, strategy, and operating model — and who invest in human readiness — position their organizations to capture the business benefits of AI and establish a competitive edge. Analysis Research ...
... Conversational AI platform capabilities are evolving to include agentic AI, enhanced multimodal and multilingual support, and additional enterprise-ready GenAI capabilities. This report helps application leaders evaluate capabilities from 13 vendors to choose the best fit for their requirements. Overview ...
Analyst(s): Bern Elliot | Gabriele Rigon | Justin Tung | Uma Challa | Adrian Lee | Arup Roy
... This research reframes executive conversations on AI and layoffs. It deconstructs complex talent shifts into a clear framework, guiding a C-suite strategy that reconciles the layoff trends in the headlines with your own commercial imperatives. Overview Introduction Analysis Gartner Recommended Reading ...
Analyst(s): Tori Paulman | Hung LeHong | Mary Mesaglio | Nate Suda | Frances Karamouzis
... Focusing exclusively on GenAI is a guarantee to fail. To avoid this, AI leaders can use this guidance to evaluate if GenAI is the right fit for their use case or whether to consider alternative AI techniques. Overview Introduction Analysis Contributors Gartner Recommended Reading Gartner Recommended ...
Analyst(s): Erick Brethenoux | Gabriele Rigon | Haritha Khandabattu | Ben Yan | Leinar Ramos
... Autonomous business, fueled by agentic AI advancements that enable decision making at scale, is accelerating how organizations operate and compete. CIOs and AI leaders must recalibrate their digital strategies and take purposeful action to harness these capabilities for growth and competitive advantage ...
Analyst(s): Nicole Greene | Jorge Lopez | Don Scheibenreif | Patrick Quinlan
... Access Research Already a Gartner client? Many AI leaders struggle to define a clear, business-aligned AI strategy, leading to fragmented efforts and limited scalability in a rapidly evolving market. Use these insights to create or refine an adaptive strategy and roadmap to create tangible business value ...
... Access Research Already a Gartner client? AI leaders need to work with business leaders and the C-suite, particularly the CIO and CFO, to create quantifiable results and value. Use our insights to establish an enterprisewide AI value framework that’s consistently applied and enforced to deliver sustainable ...