... Successful AI initiatives within the software engineering domain require clear strategy, leadership alignment, operating model adjustments and early risk management. This playbook equips software engineering leaders with actionable guidance on planning, launching and governing AI initiatives. Gartner ...
Analyst(s): Dave Micko | Arun Batchu | Haritha Khandabattu
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... Customers have stalled on basic AI use cases, and employees struggle to incorporate AI tools. This creates an existential risk for vendors funding costly AI innovations. Product marketing leaders who create the AI “promises” must also lead the AI adoption drive to unlock outcomes for customers. Overview ...
Analyst(s): Maria Marino | Craig Roth | David Yockelson
... Identity architects must adapt IAM systems to manage AI agents’ unique characteristics, ensuring secure, accountable and auditable interactions. This research highlights the need for a unified framework to extend IAM controls to AI agents. Overview Analysis Recommendations Conclusion Gartner Recommended ...
... Reference Guide for AI, People and Culture features an in-depth collection of Gartner frameworks and studies that enable executive technology leaders to prepare for AI’s impact on the workforce. The guide specifically focuses on AI culture and change, AI skills and literacy, and AI-human relationships ...
Analyst(s): Bhakti Laul | Mary Mesaglio | Frances Karamouzis | Aviral Vyas | Jose Ramirez | Alicia Mullery
... CIOs and others responsible for innovation should ensure AI is used in an ethical way to create value and mitigate risk. Treat responsible AI — also known as AI ethics — as a process, not a policy. Expect new ethical questions rising from AI agents. Gartner Research ...
Analyst(s): George Brocklehurst | Frank Buytendijk
... IT operations specialists are looking to understand and implement the AI-driven features of observability tools. This research helps observability practitioners understand the current and future state of AI-driven observability to support effective upskilling, decision making and adoption. Overview ...
... When your organization is facing near-constant risk, from AI to geopolitical disruption, how do you adequately prepare? How do you prioritize and determine which risks are imminent and which are further along on the horizon? What are the first and next steps you should take? For Q4 2025, Gartner surveyed ...
Analyst(s): Matt Hoyles | Kevin Mercado | Daniel Ryntjes
... Synthetic user research uses AI agents to simulate real user groups, enabling faster and highly scalable research. Software engineers should use AI systems that accurately predict human responses to streamline tasks like persona creation and user testing, accelerating delivery and improving UX. Overview ...
... As AI adoption continues to grow, CAEs must embrace this technology to drive more efficient and effective audit processes through purposeful selection of audit-specific use cases. Moreover, CAEs must adapt coverage strategies to provide assurance over the organization’s use of AI. Analysis Research Highlights ...