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Premium Research Jul 2025
... Gartner First Takes Fresh insights on emerging trends Shadow AI is a top concern for risk leaders, according to our quarterly emerging risk report. To assess their organization’s exposure, heads of ERM must understand its root causes, consequences and effective mitigation strategies. Gartner Recommended ...

Analyst(s):   Laura Reul   |   Ben Fisher
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Research Oct 2025
... Access Insights Already a Gartner client? The expansion of AI introduces new risks and exposes skills gaps within cybersecurity teams. CISOs must update existing team roles and responsibilities to address emerging AI threats and regulatory requirements. If CISOs cannot update their teams’ capabilities ...

Analyst(s):   Alex Michaels
Premium Research Aug 2025
... AI is no longer experimental in R&D; it’s operational. From design augmentation to simulation acceleration, AI is reshaping how R&D organizations discover, develop and deliver innovation. This research distills the most urgent questions R&D leaders are asking Gartner about AI and provides the answers ...

Analyst(s):   Svetlana Golden   |   Lynn Rice   |   Carolyn Botz   |   Wallace Puckett
Premium Research Jul 2025
... Common AI-enabled benefits in HCM are becoming basic expectations. To differentiate, product marketing leaders must ensure unique value is showcased by combining a robust skills data strategy with AI agents that redefine talent acquisition, HR service delivery and organizational development. Overview ...

Analyst(s):   Michelle Shapiro   |   Mark Stanyer   |   Chris Pang
Premium Research Sep 2025
... Organizations must address the rapid adoption of AI with clear, effective governance. Gartner’s industry benchmarking provides granular insight into the roles and responsibilities for AI governance across the C-suite. The analysis covers nine aspects of AI governance and spans 10 industries, six revenue ...

Analyst(s):   Surabhi Seth   |   Zachary Smith   |   Prashast Gupta
Premium Research Oct 2025
... AI security platforms are starting to emerge as a critical pillar to defend against AI-native security risks. CIOs should centralize effective AI security controls as part of their AI security strategy to enhance AI deployment success across the whole organization. Overview Strategic Planning Assumptions ...

Analyst(s):   Marissa Schmidt   |   Bart Willemsen   |   Gene Alvarez   |   Dennis Xu   |   Kevin Schmidt   |   Neil MacDonald
Premium Research Jun 2025
... Messaging core CRM capabilities with common AI-enabled benefits is not differentiated. Product marketing leaders can use this research to find unique value made possible from combining a robust customer data strategy with AI agents that enhance the marketing, sales and customer service functions. Overview ...

Analyst(s):   Molly Beams   |   Julian Poulter
Research Oct 2025
... client? Distinguishing between the relative AI capabilities of HCM suites is critical for HR technology leaders under pressure to derive value from AI investments. Use the five key criteria in this self-directed assessment guide to evaluate the varying levels of AI maturity in HCM suites. Insights at a Glance ...

Analyst(s):   Josie Xing   |   Eser Rizaoglu   |   Ranadip Chandra   |   Stephanie Clement   |   David Bobo   |   Chris Hester
Premium Research Aug 2025
... called miniapps into a unified employee experience. However, agentic AI, especially AI assistants, will have a dramatic impact, reshaping superapp and miniapp concepts. Application leaders must align their superapp efforts with AI agent capabilities. Overview Introduction Description Benefits and Uses ...

Analyst(s):   Jason Wong   |   Sohail Majumdar   |   Mike Gotta
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