... General counsel face a crowded AI marketplace, making it difficult to identify which solutions will deliver the greatest value for their legal teams. This research outlines a practical, phased approach to estimating the ROI of AI use cases, enabling GC to confidently prioritize investments. Overview ...
Analyst(s): Maesea McCalpin
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... struggle to prepare their workforce to drive value from generative AI, often relying on generic training that fails to address specific needs. This article lays out how one organization sought a tailored, strategic approach to building AI literacy and readiness across its staff. About NinthVentures* Gartner ...
... Most IT buyers lack skill in assessing AI security products; therefore, AI TRiSM providers must ease the buyers’ adoption path and reduce their perceived risk of change. Successful chief product officers will integrate customer enablement services and use a unified security platform. Overview Strategic ...
... B2B personas that fail to improve customer engagement. This shortcoming becomes acute as AI accelerates the customer journey. Product leaders who reorient personas to focus on what drives value will win in the new AI-defined market. Overview Introduction Analysis Contributors Gartner Recommended Reading ...
... Research Already a Gartner client? CSPs are exploring agentic AI for autonomous networks and operations, opening up new opportunities for technology vendors. Vendors can use this research to capitalize on emerging demands for autonomous AI agents, multiagent orchestration and trust frameworks, helping ...
Analyst(s): Peter Liu | Pulkit Pandey | Kameron Chao | Will Rice
... Higher education CIOs are exploring AI but often lack a clear strategy to deliver successful institutional outcomes. CIOs can use the downloadable slides to fast-track their AI strategy, define the AI vision and align that vision with institutional goals. Gartner Research ...
... necessary scalability, reliability and adaptability to support AI infrastructure requirements. These insights guide infrastructure platform engineers on how to turn the standard K8s into specialized platforms for running and serving pretrained AI models for GenAI and other use cases. Overview Problem Statement ...
... officers are under pressure to deploy AI to boost pipeline productivity, especially with traditional prospecting approaches lagging. This research guides CSOs in understanding which prospecting use cases offer the best opportunities to see benefits from early AI investments. Overview Strategic Planning ...
... Access Research Already a Gartner client? A proliferation of AI chatbots in the enterprise is leading to inefficiency, poor adoption and poor ROI. Enterprise application leaders reevaluating their chatbot portfolio should create an AI chatbot governance process and establish a chatbot portfolio roadmap ...