... Access Research Already a Gartner client? A proliferation of AI chatbots in the enterprise is leading to inefficiency, poor adoption and poor ROI. Enterprise application leaders reevaluating their chatbot portfolio should create an AI chatbot governance process and establish a chatbot portfolio roadmap ...
Analyst(s): Gabriele Rigon | Justin Tung
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... Agentic AI is projected to change the way work gets done across both the enterprise and the HR function. CHROs can use this research to benchmark the use of agentic AI solutions and identify which workforce segments will experience the greatest impact from human-agent partnership. Overview Strategic ...
Analyst(s): Tom Coshow | Frances Karamouzis | Eser Rizaoglu
... Access Research Already a Gartner client? Many emerging vendors are using AI to improve sales productivity. The most interesting new AI-native vendors offer innovative approaches to help capture frontline intelligence, guide decision making with next best actions, and improve results in high-volume segments ...
Analyst(s): Alyssa Cruz | Greg Hessong | Dan Gottlieb | Sandhya Mahadevan
... are struggling to scale AI beyond pilots due to fragmented and siloed data, unclear data strategy and low data maturity. Logistics leaders can use this research to assess data maturity, close strategic gaps and take focused steps toward setting the foundation for scalable AI solutions. Overview Introduction ...
... Physical AI revolutionizes physical devices by fusing intelligence directly into them to perform new complex tasks autonomously. Product leaders must capitalize on this opportunity by investing in specialized foundation models, next-generation sensing technology and edge AI capabilities. Overview Strategic ...
Analyst(s): Ethan Cai | Kiumarse Zamanian | William Wang
... Life science CIOs are exploring, piloting and deploying AI, but often struggle because they lack a clear strategy that delivers successful outcomes. Use the attached research presentation to fast-track your AI strategy, define your AI vision and align that vision with your business goals. Gartner Research ...
... Access Research Already a Gartner client? AI initiatives cannot be successful without an AI-ready workforce. CIOs in China must foster continuous learning to build teams capable of realizing AI-enabled targeted business outcomes. Overview Strategic Planning Assumption(s) Introduction Analysis Gartner ...
... General counsel face a crowded landscape of AI solutions and struggle to identify where AI can deliver real value within legal and compliance workflows. This research clarifies the specific areas where AI’s strengths align with high-impact legal tasks, helping legal leaders cut through the noise. Gartner ...
... Product marketing leaders must integrate AI into core operations to avoid losing competitive advantage and internal credibility. Use this guidance to identify high-value AI use cases and build a strategic AI charter for impactful adoption and long-term team relevance. Overview Introduction Analysis ...