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Premium Research Jul 2025
... AI in utilities brings both promise and risk. Most CIOs face pressure to justify spending, manage legacy systems and navigate unclear return on investment. This research guides CIOs in safe AI adoption, with practices anchored in governance, data integrity and risk mitigation. Overview Introduction ...

Analyst(s):   Jo-Ann Clynch   |   Nicole Foust   |   Sruthi Nair
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Premium Research Aug 2025
... AI empowers user experience by enabling broader contributions while freeing practitioners for high-value work. Software engineers should balance AI-augmented UX tooling with human insight across user research, UI design and front-end development to accelerate product delivery and create better UX. Overview ...

Analyst(s):   Paige Kirk
Premium Research Jun 2025
... Most CEOs believe current operating models are inadequate to compete in the upcoming AI and autonomous business era. Retail CSCOs need to develop an AI-ready operating model by preparing for capabilities that can improve decision making, optimize operations and personalize customer interactions. Overview ...

Analyst(s):   Noha Tohamy   |   Gerhard Grimm
Premium Research Jul 2025
... Poor CRM data quality and low user adoption block the value of AI-driven CRM. Enterprise application leaders need to prioritize CRM repair to improve data quality, increase user trust, and enable AI to deliver measurable business outcomes. Overview Strategic Planning Assumptions Introduction Analysis ...

Analyst(s):   Ilona Hansen   |   Francesco Vicchi   |   Guy Wood
Research Oct 2025
... Access Research Already a Gartner client? Escalating AI and high-performance compute energy demand threaten data center scalability and competitiveness. AI infrastructure product leaders must act now and prioritize energy-efficient software optimizations for inferencing to ensure sustainable, cost-effective ...

Analyst(s):   Warren Peng
Premium Research Aug 2025
... frequently encounter three common pitfalls when approving AI upskilling strategies. CSCOs can use this checklist to ensure success, avoid derailing supply chain performance and maximize the return on digital investments, thereby thriving in the era of AI. Overview Introduction Analysis Gartner Recommended ...

Analyst(s):   Mel Mohamednur
Premium Research Sep 2025
... Conversational AI introduces new security and business risks. These insights detail seven essential guardrails for enterprise application leaders, with actionable guidance for implementing, monitoring and adapting controls that protect sensitive data and ensure defensible AI outcomes. Overview Strategic ...

Analyst(s):   Bern Elliot
Premium Research Jul 2025
... AI-first principles describe the qualities enterprise leaders will use to set their strategy, technology investments, and providers to use AI effectively. They define the criteria for enterprise leaders and product leaders to win their AI race. More Detail Gartner Recommended Reading Gartner Research ...

Analyst(s):   Mark McDonald   |   Rajesh Kandaswamy
Premium Research Aug 2025
... Discover the 20 game-changing generative AI use cases that redefine success for CSPs. This assessment visually maps each opportunity by impact (value) and ease of adoption (feasibility) ─ giving CSP CIOs an instant, actionable roadmap to maximize ROI and outpace the competition. Overview How to Use ...

Analyst(s):   Pulkit Pandey   |   Kameron Chao   |   Ajit Patankar   |   Mounish Rai
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