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Premium Research Sep 2025
... CHROs struggle to enable employees to apply AI in their work despite heavy investment in learning content from vendors and IT. Learn how McDermott Will & Schulte uses a work-based learning event to support AI experimentation before it is needed on the job to enable effective use at scale. Case Overview ...

Analyst(s):   Shayla Combs
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Research Sep 2025
... Gartner client? The adoption of AI agents introduces opportunities to increase efficiency of digital workplace infrastructure and operations. Heads of infrastructure and IT operations can use this research to explore the impacts and ensure the successful implementation of AI agents in digital workplace IT ...

Analyst(s):   Autumn Stanish   |   Stuart Downes   |   Tom Cipolla
Premium Research Sep 2025
... Driving adoption while maximizing revenue from generative AI and agentic AI is a challenge even for the largest tech providers. Tech CEOs can use the positives and pitfalls of the various monetization approaches seen thus far to compete and/or improve their own pricing strategies. Overview Strategic ...

Analyst(s):   Chris Pang
Research Jul 2025
... relentless advance of AI presents both an existential threat and an unprecedented opportunity for enterprise IT infrastructure and operations organizations. This research introduces the AIFRST framework, a pragmatic roadmap designed to assist heads of I&O in transforming their departments into AI-first organizations ...

Analyst(s):   Cameron Haight
Premium Research Jul 2025
... Winning the AI race isn’t just about innovation; it’s about capitalizing on the most disruptive AI use cases to advance enterprise strategy. Product and innovation leaders who don’t take early control of how, when and where to harness these powerful use cases risk falling behind and becoming irrelevant ...

Analyst(s):   Errol Rasit   |   Carl Manion
Research Oct 2025
... client? Product managers who proactively differentiate the pricing of new AI-enhanced security products can accelerate sales growth and strengthen their market position. To do this, they must learn how to highlight the value of AI in pricing models to increase adoption and amplify value. Overview Strategic ...

Analyst(s):   Charanpal Bhogal   |   John Santoro   |   Marissa Schmidt
Premium Research Sep 2025
... As AI reshapes jobs and work patterns, CIOs must rethink how to rightsize the workforce to fulfill the enterprise’s AI ambition and goals. This research examines strategies and methodologies for continuously setting and resetting headcount targets as part of strategic and budget planning cycles. Overview ...

Analyst(s):   Lily Mok   |   Helen Poitevin   |   Nate Suda
Premium Research Aug 2025
... expect middle managers to drive AI change, but support for managers is rarely addressed explicitly in the AI literacy strategy, leading to employee resistance, stalled adoptions and value gaps. This case study shows how Lenovo empowers managers to be force multipliers of AI change. Case Overview Problem ...

Analyst(s):   Sneha Ayyar   |   Yasaswini Guntupalli   |   Lily Mok
Premium Research Jun 2025
... alternative data and composite AI, a key component of the AI race, to address important business problems. Product leaders need to invest in new data science methods and processes, along with alternative data, and create intelligent apps to outpace competitors in the AI race. Overview Analysis Conclusion ...

Analyst(s):   John Santoro   |   Balaji Abbabatulla   |   Jim Hare   |   Dennis Gaughan   |   Alys Woodward   |   Annette Zimmermann   |   Kevin Quinn   |   Eric Goodness
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