... Access Research Already a Gartner client? Generative AI software risks losing value if it is not kept up to date with fast-changing technology and data. Software engineering leaders must take a strategic and adaptive management approach that treats GenAI software as evolving rather than static projects ...
Analyst(s): Wei Jin | Shrey Pasricha | Deacon D.K Wan | Bill Blosen
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... Application security maturity remains low despite its critical role in data breaches. AI, developer experience in DevSecOps and tool convergence present opportunities to strengthen application security programs. This research provides insights and actionable steps for cybersecurity leaders to boost maturity ...
... Already a Gartner client? Most driver-based finance models miss key business levers, limiting their impact on profitability, cost optimization, and risk. AI now helps CFOs build more comprehensive driver-based models — enabling sharper resource allocation, more precise business actions, and improved forecasting ...
... infrastructure market in China is evolving rapidly to meet organizations’ demands for AI readiness of data. D&A leaders in China should use this research to change their vendor engagement strategy, to sustain today’s highly dynamic AI and analytics demands. Overview Strategic Planning Assumptions Introduction ...
Analyst(s): Tong Zhang | Xingyu Gu | Julian Sun | Fay Fei | Mike Fang
... over the past decade, making them ill-equipped to successfully integrate and use AI at scale. Customer service and support leaders must restructure their organizations and define a new operating model for the age of AI. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...
Analyst(s): John Quaglietta | Jennifer MacIntosh | Daniel O'Sullivan
... Data engineering teams must improve their skills and techniques to support new and emerging AI use cases. This research will help data management leaders keep their teams up to date in the current AI era by prioritizing knowledge capture through semantics, adopting DataOps practices and investing in ...
Analyst(s): Ehtisham Zaidi | Yogesh Bhatt | Robert Thanaraj | Michael Gonzales
... meet evolving buyer preferences and maintain competitive advantage, key account programs will require chief sales officers to strategically integrate AI agents. This will transform the role of the key account manager and create new symbiotic human and technology teams. Overview Strategic Planning Assumptions ...
... This assessment plots 20 of the most prominent use cases for generative AI in the education industry against value and feasibility. Education CIOs can use this to start strategic conversations with key stakeholders to guide investment decisions in this technology. Overview How to Use Use-Case Scoring ...
... Gartner’s annual predictions highlight the key trends and scenarios shaping data, analytics and AI across an ever-broadening range of industries and initiatives. Data and analytics leaders should use these predictions to enhance their vision, strategy, operating model and delivery roadmap planning. ...