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Premium Research Oct 2025
... CIOs face challenges in managing complex AI systems, as well as ensuring interoperability and cybersecurity. MOSA simplifies design through modularity, open interfaces, and rapid updates, while promoting competition, reducing vendor lock-in, and enhancing AI capabilities. Overview Introduction Description ...

Analyst(s):   Carlton Sapp
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Premium Research May 2025
... Customer service and support leaders need to create effective knowledge management articles for human and AI agents. Learn to implement content standards and knowledge management practices that ensure accurate access to updated content that enhances efficiency and customer satisfaction. More Detail ...

Analyst(s):   Jennifer MacIntosh
Premium Research Jul 2025
... As GenAI adoption grows in banking, challenges like compliance, data privacy and security highlight the need for stronger AI governance. This infographic helps CIOs understand evolving governance standards and align with best practices for effective, robust governance. Overview Gartner Recommended Reading ...

Analyst(s):   Jasleen Kaur Sindhu   |   Lopa Sinha
Premium Research Oct 2025
... Manufacturers are leveraging AI and GenAI to improve efficiency in operations and across the supply chain. This presentation showcases case examples from the 2025 Gartner Eye on Innovation Awards that demonstrate how these technologies support organizations in achieving business objectives. Gartner Research ...

Analyst(s):   Lillian Oyen-Ustad
Premium Research Oct 2025
... Leveraging AI in D&A workflows can provide significant productivity gains. D&A leaders should run pilots in each workflow stage, balance team composition, and lead change management with emphasis on culture and communication. Overview Data Insights Gartner Recommended Reading Notes Gartner Research ...

Analyst(s):   Jamie O'Brien   |   Carlie Idoine   |   JC Martel
Premium Research May 2025
... Misapplying agentic AI in business use cases leads to high failure rates and undermines the value and reputation of high tech providers. Product leaders must evaluate if agentic AI suits their offerings or if alternative techniques are more appropriate to improve overall enterprise productivity. Overview ...

Analyst(s):   Anushree Verma
Podcast July 22 2025
... Podcast | The HR Reset: Making Work Better in the Age of AI In this episode of Gartner ThinkCast, we explore how HR leaders can meet the moment in 2025, where AI acceleration, evolving employee expectations and cultural fragmentation are redefining work. Pulled from the Gartner HR Symposium/Xpo™ Opening ...
Premium Research Jul 2025
... Tech CEOs must rapidly assess and develop role-specific competencies as AI transforms every function to avoid stalled execution, bloated org structures and lost market opportunities. Build a workforce that’s AI-ready, agile and aligned to drive growth before the gap becomes a moat you can’t cross. Overview ...

Analyst(s):   Sabine Zimmerhansl   |   Patrick Stakenas
Premium Research Oct 2025
... Fielding a competitive workforce that excels in an automation- and AI-dominant world requires logistics leaders to plan for roles at the intersection of robotics, AI, and humans. Future hiring and development must evolve to reflect the new opportunities and capabilities offered by advanced technology ...

Analyst(s):   Snigdha Dewal
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