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Premium Research May 2025
... providers striving to attract and retain patients in an increasingly competitive market. CIOs can use these survey insights to inform their technology and AI strategy and to create differentiated, personalized patient experiences. Overview Gartner Recommended Reading Gartner Research ...

Analyst(s):   Faith Adams
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Research Jul 2025
... Research Already a Gartner client? DevOps diagrams often place operations late in the cycle. This research helps platform leaders guide DevOps teams to use AI for operations tasks earlier, adopting a “shift-left” approach for improved outcomes. Overview Strategic Planning Assumption Introduction Analysis Gartner ...

Analyst(s):   Uzair Amin   |   Cameron Haight
Research Nov 2025
... Access Research Already a Gartner client? While most R&D leaders rely on incomplete metrics to measure digital and AI ROI, those with higher digital maturity embrace a multidimensional value framework. Use this research to redefine how to measure ROI and link initiatives to their unique value. Gartner ...

Analyst(s):   Carolyn Botz
Premium Research Aug 2025
... adoption, or weak executive support. This research extends Gartner’s SPEED framework, offering sales ops leaders steps to align five key factors with AI and action-focused strategies. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Guy Wood   |   Adnan Zijadic
Premium Research Aug 2025
... AI is creating new opportunities and significant risks for the tech vendor landscape. Investors will be forced to challenge long-held beliefs about competitive differentiation, value drivers and business models — not just for investment opportunities, but for their own investment process. Analysis Research ...

Analyst(s):   Invest Research Team
Premium Research Aug 2025
... most, but routine work and too many applications can get in the way. This research helps application leaders find simple ways to automate tasks and use AI to make quicker, better decisions. Overview Introduction Analysis Contributors Gartner Recommended Reading Gartner Research ...

Analyst(s):   Sohail Majumdar   |   Mike Gotta
Premium Research Oct 2025
... Since taking the world by storm in 2023, generative AI has increasingly been used in organizations to improve efficiency and productivity. This journey guide helps technical professionals navigate published Gartner research to plan, assess, design, select and operate GenAI solutions. Analysis Research ...

Analyst(s):   Peter Hyde   |   Matt Brasier   |   Homan Farahmand   |   Soyeb Barot   |   Kevin Schmidt   |   Larry Cannell   |   Dennis Xu   |   Sumit Agarwal   |   Simon Richard
Premium Research Sep 2025
... service and support organizations are eager to contribute value to their enterprises beyond issue resolution. LinkedIn’s support organization deployed an AI agent that helps customers resolve issues and achieve success with LinkedIn’s monetized solutions. Case Overview Problem Critical Components Results ...

Analyst(s):   Kim Hedlin   |   Emily Potosky
Premium Research Jul 2025
... Enterprise apps will use agentic AI to move beyond user productivity, setting new standards for teamwork and workflow through smarter human-agent interactions. Product leaders must act immediately to develop product/service roadmaps and partnerships to succeed with this transformative opportunity. Overview ...

Analyst(s):   Aakanksha Bansal   |   Anushree Verma   |   Danielle Casey   |   Alfredo Ramirez IV
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