... Driven by GenAI and environmental uncertainty, aligning D&A and AI strategy with organizational goals is now crucial to enterprise success. Our insights empower CDAOs to uncover stakeholder needs and prioritize efforts that drive mission-critical initiatives and meaningful results. Action Name Gartner ...
Analyst(s): Jorg Heizenberg | Alan D. Duncan
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... Most D&A leaders will not achieve their analytics and AI goals unless they make five critical shifts right now. Failure to address these challenges can result in wasted investment, lost market share, regulatory exposure and organizational chaos. This research provides evidence-backed guidance for D&A ...
... precise sales strategies, automated workflows, deeper market intelligence, which can enhance B2B sales effectiveness and efficiency through advanced AI applications. Insights at a Glance Impact Brief Actions and Cautions How To Extract Value from Conversation Data Success Measures Gartner Recommended ...
... AI, particularly LLM-based GenAI, is transforming both internet search and site search, as well as navigation. Digital commerce leaders must grasp the evolving landscape of search and product discovery and its impact on customer expectations, or risk losing customers to superior experiences. More Detail ...
... The annual global Gartner CEO and Senior Business Executive Survey offers insights into CEO and board priorities. In an AI-driven era, CSCOs can support CEOs’ growth priority with tailored customer solutions — mitigating risks and optimizing capacity for scale — and generate new revenue streams. Analysis ...
Analyst(s): Michael Dominy | Gerhard Grimm | Noha Tohamy
... AI-driven tech is creating a new and rapidly expanding global attack surface grid. As this evolves, detection and response approaches to security are no longer sufficient. Product leaders who deliver preemptive cybersecurity capabilities will gain a competitive advantage over those who don’t. Overview ...
Analyst(s): Matt Milone | Walker Black | Carl Manion | Isy Bangurah | Esha Bhatia | Elizabeth Kim | Travis Lee | Luis Castillo | Tom Powledge | David Senf | Charanpal Bhogal | Mark Wah
... impact of AI on their teams as well as the adjustments required for the sales organization and the individual sellers they support. To ensure a successful transformation in the year ahead, enablement functions must align closely with the priorities of CSOs. This journey involves investing in AI to help ...
... As early generative AI use cases mature, banks are looking to expand GenAI capabilities in transaction banking to enhance operational efficiency and productivity. This research provides actionable insights on leveraging GenAI for improved customer experience, cash visibility and risk control. Overview ...