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... The emerging risk landscape is fraught with uncertainty due to rapid enterprise adoption of AI agents, tariff volatility and the reconfiguration of regulatory agents under the new administration. Organizations face challenges in identifying and managing these risks effectively. Join this complimentary ...

Analyst(s):   Ross P Gardiner
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Research Aug 2025
... Context Protocol has taken AI and API developers through an extreme cycle of hype. Google’s introduction of Agent2Agent protocol added more to the hype. Software engineering leaders must navigate through the hype and prepare their API management strategy for the next wave of agentic AI. Overview Strategic Planning ...

Analyst(s):   Shameen Pillai   |   Mark O'Neill   |   Aaron Lord
Announcement August 18 2026
... cases Treat AI as a category management domain rather than solely a technology category Establish enterprise standards for AI acquisition, governance, data rights and risk management Measure AI investments against business outcomes and workforce impact Make deliberate decisions about which AI capabilities ...
Research Aug 2025
... Cloud-native application platforms now integrate AI natively, improve developer productivity and accelerate secure software delivery. Software engineering leaders should use this research to assess platform maturity, ecosystem fit and alignment with evolving enterprise AI and cloud strategies. Overview What You ...

Analyst(s):   Tigran Egiazarov   |   Prasanna Lakshmi Narasimha   |   Mukul Saha
Research Oct 2025
... Access Research Already a Gartner client? Inadequate API testing erodes consumer trust, impedes AI application development, and risks revenue loss. Software engineering leaders must embed robust API testing tools and practices throughout the development life cycle to ensure reliability, protect reputation ...

Analyst(s):   Shrey Pasricha   |   Joachim Herschmann   |   Jim Scheibmeir
... Are Piloting or Using Artificial Intelligence Bots and Virtual Customer Assistants Gartner Research Reveals What Technologies are Truly Having an Impact on Service Organizations Worldwide Thirty-seven percent of service leaders are either piloting or using artificial intelligence (AI) bots and virtual customer ...
... Long-Term Direction of Artificial Intelligence Analysts Discuss Successful AI Use Cases and the Impact on Humans at Gartner Symposium/ITxpo 2017, November 5-9 in Barcelona, Spain Digital business is disrupting organisations with its requirements for artificial intelligence (AI). Results from Gartner, ...
Research Aug 2025
... and ultimately drives business success. Software engineering leaders must guide their teams to make the right tool choices and take advantage of new AI capabilities for test management. Overview Introduction Analysis Gartner Recommended Reading Note 1: Test Management Tool Example Features Gartner Research ...

Analyst(s):   Joachim Herschmann   |   Jim Scheibmeir   |   Thomas Murphy
Research Oct 2025
... Access Research Already a Gartner client? API gateways now support emerging needs for AI mediation and agentic AI. As gateway capabilities are vital to modern architectures, software engineering leaders should use this research to explore diverse API gateway solutions and identify the best fit for their ...

Analyst(s):   Shameen Pillai   |   Nicholas Carter   |   Wei Jin   |   John Santoro
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