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... Client Story How World Bank Group Modernized HR Technology Strategy Learn how Romain Bresson, Manager of the Shared Services Department at World Bank Group, leveraged Gartner to develop an HR Technology roadmap and strategy for the HR function. Mission-critical priority Romain Bresson needed to quickly ...
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Article September 17 2025
... Agentic AI for Vendors Is a Risk Without Oversight Tech vendors must lead with discipline to protect trust and capture value. By Jim Hare | September 17, 2025 Agentic AI is reshaping product and service models Agentic AI isn’t just another GenAI feature — it’s a fundamental shift in how software behaves ...
Research Jul 2025
... Access Research Already a Gartner client? AI leaders must monitor the evolution of multiagent systems, which are emerging as a critical design pattern due to their distributed decision making, flexibility and scalability. Deployment of MAS requires careful consideration of engineering complexity and ...

Analyst(s):   Tom Coshow   |   Jeremy D'Hoinne   |   Haritha Khandabattu   |   Leinar Ramos   |   Pieter den Hamer   |   Gary Olliffe   |   Soyeb Barot   |   Erick Brethenoux
Research Aug 2025
... Access Research Already a Gartner client? Treating API management and integration platform use cases similarly leads to architectural complexity and hampers agility. As vendors increasingly bundle capabilities, software engineering leaders must adopt a capability-led, best-of-breed approach for platfo ...

Analyst(s):   Andrew Humphreys   |   Shameen Pillai   |   Shrey Pasricha
Research Jul 2025
... Access Research Already a Gartner client? Agile and DevOps are rapidly evolving, but they remain essential pillars of modern software engineering. Software engineering leaders should use this research to identify the innovations that will elevate their teams’ performance and drive their organizations ...

Analyst(s):   Manjunath Bhat   |   Keith Mann   |   Nabeeha Ahmed
Research May 2025
... Access Research Already a Gartner client? Using the wrong front-end development tool wastes time, limits scalability and increases tech debt. This research helps software engineering leaders select the right tool by considering common use cases, including marketing-led experiences, admin dashboards an ...

Analyst(s):   Brent Stewart   |   Paige Kirk   |   Will Grant
Research Jun 2025
... Access Research Already a Gartner client? Software engineering leaders are under increasing pressure to deliver high-quality software at a faster pace, resulting in a manual testing bottleneck. This research outlines four critical steps for software engineering leaders that will enable them to realize ...

Analyst(s):   Thomas Murphy   |   Joachim Herschmann   |   Jim Scheibmeir
Research Aug 2025
... Access Research Already a Gartner client? MACH has long been the engine of digital commerce and is now the default architecture for applications demanding agility. Software engineering leaders who adopt its modular, API-first, cloud-native stack can reduce release cycles and vendor lock-in, unlocking ...

Analyst(s):   Dave Micko   |   Keith Holloway   |   Mike Lowndes
Research Oct 2025
... Access Research Already a Gartner client? Software teams must assume that tooling, including all code (both externally sourced and internally developed) and development environments, is already compromised. Software engineering leaders must protect the integrity of the software delivery process by ado ...

Analyst(s):   Manjunath Bhat   |   Mark Horvath   |   Aaron Lord
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