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Premium Research Jul 2024
... leaders can use this customizable deck to develop tailored training for employees on the basics of how generative AI tools operate, the risks of generative AI use, and how to use generative AI responsibly and compliantly. Gartner Research ...

Analyst(s):   Stuart Strome   |   Nathaniel Berman
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Premium Research Feb 2025
... Generative AI is being rapidly deployed within enterprises, creating new legal risks and amplifying existing ones. Legal leaders can use this presentation to define roles and responsibilities, assess generative AI risks, and develop KRIs associated with AI risk management. Gartner Research ...

Analyst(s):   Legal and Compliance Research Team
Research Apr 2025
... Access Research Already a Gartner client? As enterprise use of generative AI becomes more common, many audit departments are incorporating it into workflows. Chief audit executives can use this research to benchmark the prevalence of GenAI in audit, the types of tools audit is using and the most common ...

Analyst(s):   Audit Research Team
Premium Research Mar 2024
... AI investment continues unabated, often with hundreds of proposed initiatives. Almost all initiatives demand data, which requires that cost, risk and time values are assigned to proposed use cases. In this podcast, we explore business and IT leaders’ quest to understand and assess AI-ready data. Overview ...

Analyst(s):   Frances Karamouzis
Premium Research Sep 2024
... trust is a critical differentiator for maximizing AI success. Yet, trust can be elusive, subjective and difficult to measure. This research guides CIOs on the journey to be more explicit, planful and strategic about the role of trust in securing AI’s ROI. When to Use Directions for Use Gartner Recommended ...

Analyst(s):   Lydia Clougherty Jones   |   Frances Karamouzis
Research Nov 2024
... Gartner client? Vendors are rapidly incorporating AI into their platforms to increase productivity — not just in finance, but also across the enterprise. This research provides finance transformation leaders with a collection of solutions that use AI to solve problems traditionally underserved by technology ...

Analyst(s):   Kumar Dhir
Research Apr 2025
... Gartner client? Future service agent roles will depend on how AI is deployed in their organizations. Customer service and support leaders can use this research to inform their service strategy as they consider the best application of advanced AI technology and agent workforce redesign. Overview Introduction ...

Analyst(s):   Karan Anand   |   Kathy Ross   |   Jonathan Schmidt
Premium Research Mar 2025
... AI marketplaces will be gateways for GenAI and significantly disrupt the product strategies and partner ecosystems of all tech providers over the next two years. Product leaders can use this research to explore tech innovators and emerging strategies and use cases within AI marketplaces. Strategic Planning ...

Analyst(s):   Aakanksha Bansal   |   John Santoro   |   Tuong Nguyen   |   Nick Ingelbrecht   |   Annette Zimmermann
Premium Research Mar 2024
... This use case from Danone gives insights into the journey of AI-based forecasting, including the benefits, challenges and lessons. Overview Gartner Recommended Reading Gartner Research ...

Analyst(s):   Pia Orup Lund
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