... Organizations deploying AI projects allocate budget to three major buying groups: business units, corporate functions and centralized AI teams. This research prepares technology general managers to develop differentiated, high-impact GTM strategies and capture more AI spend through 2025. Overview Data ...
Analyst(s): Michele Buckley
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... Generative AI shows strategic potential but also new risks for business leaders. Enterprise architect leaders must clarify the impacts of generative AI on business and operating models, translate impacts into AI use cases and guide their prioritization through to implementation. Session Description ...
... Homegrown AI capabilities, like LLMs and agentic AI, will not soon replace commercial applications. However, change is coming. Enterprise application leaders should update their strategies to account for AI, including managing expectations about how applications will change over the long term. More Detail ...
Analyst(s): Tristan Iles | Howard Dodd | Alastair Woolcock | Tad Travis
... support more advanced AI capabilities over time. What to do next to maximize ROI from AI in customer service As AI investments grow, organizations must ensure they deliver measurable business value rather than isolated technology gains. Selecting AI capabilities and use cases aligned with AI strategy is just ...
... exposure from uncontrolled bias and lack of transparency in AI software are growing. This research discusses how sourcing, procurement and vendor management leaders can ensure vendors are contractually bound to deliver responsible and interpretable AI. Overview Introduction Analysis Contributors Gartner Recommended ...
Analyst(s): Edward Weinstein | Svetlana Sicular | Melanie Alexander
... Access Insights Already a Gartner client? AI PCs’ expected rise to 96% of PC sales by 2028, from 9% in 2023, threatens the historical x86 dominance. Windows on Arm-based AI consumer laptops’ share is expected to reach 39%, while x86 is forecast to hold 67% of the AI business laptop market in 2028. Overview ...
... Gartner First Takes Fresh insights on emerging trends This generative AI research plots 13 of the most promising use cases for generative AI in B2B sales against value and feasibility. CSOs can use this to start strategic conversations with their cross-functional stakeholders and IT partners to guide ...
Analyst(s): Adnan Zijadic | Dan Gottlieb | Ilona Hansen
... struggle for AI ownership, CDAOs must show AI leadership The sudden mainstream rise of generative AI is motivating ambitious CxOs to credibly argue that they should own AI in the organization. The CIO, CTO, chief digital officer, head of innovation, head of AI can all lay claim. Yet like AI itself, if ...
... this episode of the D-Suite, Walid Mehanna, chief data and AI officer at Merck KGAA, Darmstadt, Germany describes his team’s generative AI journey, and Gartner analyst Pieter den Hamer shares his best practices for starting and executing an AI strategy. Overview About the Guest Gartner Recommended Reading ...