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Premium Research May 2024
... Cloud AI developer services allow software developers to access prebuilt AI models or capabilities to build customized ones. Software engineering leaders can learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended Reading Methodology Gartner Research ...

Analyst(s):   Peer Contributors
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Premium Research Nov 2024
... Embedded AI in head-mounted displays is revolutionizing user experiences by enabling real-time decision making and advanced interactions. This research explores how product leaders can leverage AI to enhance user engagement and implement effective AI architectures tailored for HMD applications. Overview ...

Analyst(s):   Ben Lee   |   Roger Sheng   |   Jon Erensen   |   Stacey Yin   |   Anushree Verma
Research Jul 2024
... Access Research Already a Gartner client? ビジネス部門のリーダーや取締役会は、ソフトウェア・エンジニアリング・リーダーとそのチームが、AIの約束されたメリットを実現することを期待している。クラウドAI開発者サービスは、言語/ビジョン/表形式のAIモデルを設計、開発、展開、監視するエンド・ツー・エンドのプラットフォームを提供することで、こうしたメリットの実現を支援する。 Gartner Research ...

Analyst(s):   Harutoshi Katayama
Premium Research Jan 2025
... leader in GenAI adoption for organizations, but long-term growth is limited by the focus on short-term results. CMOs can use this research to evolve AI-enabled capabilities and leverage the human-machine relationship across strategic planning horizons to reach marketing goals. Overview Introduction ...

Analyst(s):   Nicole Greene   |   Don Scheibenreif   |   Chad Storlie   |   Leah Leachman
Premium Research Jan 2025
... As marketers and communicators embrace GenAI, their success will ride in part on teaching AI about their brand. This #Hashtags Podcast episode explains how understanding the current limitations and how to overcome them will help CMOs and CCOs more fully seize on the opportunities GenAI represents. Overview ...

Analyst(s):   Dorian Cundick   |   Andrew Frank
Research May 2025
... Access Research Already a Gartner client? A proliferation of AI chatbots in the enterprise is leading to inefficiency, poor adoption and a poor user experience. Enterprise applications leaders reevaluating their chatbot portfolio should choose the best architectural approach based on their organization ...

Analyst(s):   Justin Tung   |   Gabriele Rigon
Premium Research Apr 2025
... Customer service and support leaders often face pressure to quickly implement AI initiatives, which can lead to ineffective outcomes. This research focuses on four critical pillars for the success of AI projects in customer service. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Francesco Vicchi
Premium Research Feb 2025
... Reading Note 1: About This Research Note 2: Large CRM Vendors’ Agentic AI Offerings Note 3: How Will Agentic AI Transform CRM? Note 4: What Is an AI Agent Experience? Gartner Research ...

Analyst(s):   Ilona Hansen   |   Olive Huang
Premium Research Apr 2024
... AI technologies can optimize and accelerate activities necessary for digital innovation and transformation. Procurement technology leaders can use this research to understand required preparation and actions before evaluation, selection and implementation of AI in their procurement organization. More ...

Analyst(s):   Naveen Mahendra
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