... Agentic AI will transform the capabilities of machine customers and elevate them from being advanced to completely independent. Machine customer product leaders must leverage the impact of agentic AI to advance product capabilities, develop use cases and benefit from autonomous decision making. Overview ...
Analyst(s): Anushree Verma
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... In the AI race, it is a challenge to balance GenAI-driven reinvestment and profitability to ensure growth and financial stability. Tech CEOs must decide whether to take AI gains as profits or invest in their product/service, promotion and/or company potential and talent for competitive advantage. Overview ...
... Data and analytics is everywhere and now AI is everywhere. Both have enormous potential to transform how businesses generate value. Data and analytics leaders can develop a data, analytics and AI-literate workforce by first understanding how AI literacy relates to data literacy. More Detail Gartner Research ...
Analyst(s): Donna Medeiros | Alan D. Duncan | Pieter den Hamer
... under pressure to quickly integrate generative AI into their operations, yet the technology’s newness and associated risks can significantly delay deploying it. Legal leaders should complete three steps to streamline the implementation of generative AI technology. Overview Strategic Planning Assumptions ...
... Access Research Already a Gartner client? AI is poised to shape the next frontier of DevOps. Software engineering leaders driving platform engineering initiatives should augment DevOps with predictive and generative AI to improve developer experience, enhance software delivery workflows and optimize ...
Analyst(s): Cameron Haight | Bill Blosen | Manjunath Bhat
... Gartner client? The potential value of vendor AI solutions is compelling, but most organizations lack a framework to evaluate them effectively. Executive leaders can use these key financial and operational questions to assess the risks and opportunities of vendor AI solutions for their organization. Overview ...
... As a member of the C-suite, the CHRO is part of the enterprise race to deliver AI outcomes safely and at scale. Use this article to understand your role and how to set the right pace for your AI race by focusing on desired business, behavioral and workforce readiness outcomes. Gartner Recommended Reading ...
... Access Research Already a Gartner client? Tech marketers who aggressively shift to AI to support demand generation will outperform their peers in an uncertain market. While demand generation leaders who embrace AI will drive competitive advantage, they will also simultaneously disrupt themselves out ...
Analyst(s): Suzanne White | Amy Jenkins | Isoke Mitchell | Alan Antin | David Yockelson | Christy Ferguson
... service and support leaders are eager to use AI chatbots to improve customer experience. This note describes how leaders can best mitigate critical financial, reputational and customer experience risks and capitalize on the opportunities that a conversational AI chatbot interface affords. Overview Introduction ...