... and external IT capabilities, often confusing processes or tasks with actual IT services. This webinar will help IT technical professionals identify service portfolio components to define their related service catalogs and items. Session Description Gartner Recommended Reading Gartner Research ...
Analyst(s): Luis Fernandez
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... high-quality customer data require a flexible and intelligent CRM architecture. Application technical professionals must improve their current technical, business and soft skills, and acquire new ones to remain effective in this dynamic environment. Session Description Gartner Recommended Reading Gartner ...
... Microsoft Exchange Server 2016 and 2019 reaching end of support, organizations must swiftly transition to Exchange Server Subscription Edition (SE). This webinar will help IT technical professionals ensure they have a strategy for modernizing their environment in preparation for this change. Session Description ...
... foundational audit concepts and auditing and analysis techniques is key to building the core competencies and skills needed to conduct effective audit engagements. This compilation of training resources helps internal audit professionals understand their role and methods of auditing. Analysis Research Highlights ...
... Access Insights Already a Gartner client? New year, new you? We all need to update and improve our professional selves. This short, timely, curated list of personal development suggestions will refresh and boost the CIO for the year ahead. Overview Introduction Analysis Gartner Recommended Reading Gartner ...
Analyst(s): Darren Topham | Michelle Bazargan | Mary Mesaglio | Gabriela Vogel | Daniel Sun | Mark Raskino
... architectures for distributed applications, integration and analytics use event brokers for publish-subscribe message delivery. Application technical professionals must assess event brokers’ functional and operational features and make key technical trade-offs to select the right tool. Overview Analysis Guidance ...
... enablement brings customer-facing functions together to ensure support roles have access to the content, technology and skills needed to maximize revenue generation. Analyst relations professionals can increase their impact by contextualizing insights to inform decision making and enhance growth. More Detail ...
Analyst(s): McKenzie Smith | Liz Pellegrini | Elizabeth Jones
... First Takes Fresh insights on emerging trends To keep up with rapid application deployment, evolving security requirements and adoption of AI technologies for networking and IT operations, I&O technical professionals must modularly build enterprise networks to support API integration and event-driven automation ...
... information from risks including unauthorized access, disclosure, modification or noncompliance. Security and risk management technical professionals deploy these measures to mitigate data risks within the information systems that store and process data. Gartner Recommended Reading ...