... Gartner clients are asking about alternatives to VMware’s server virtualization platform primarily due to licensing changes and the acquisition by Broadcom. This research provides I&O technical professionals with key insights across the various technical domains to consider during any such assessments. Overview ...
Analyst(s): Fintan Quinn
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... Gartner clients are asking about alternatives to VMware’s server virtualization platform primarily due to licensing changes and the acquisition by Broadcom. This research provides I&O technical professionals with key insights across the various technical domains to consider during such assessments. Overview ...
... Platform engineering scales DevOps by dedicating a team to the delivery of a shared self-service platform for application developers. Application technical professionals need a product mindset to establish a platform that helps agile development teams deliver higher-quality software faster. Overview ...
... for operational agility, but often challenging due to the need for specific skills from both domains. This research describes the essential IT and OT skills necessary for I&O technical professionalsto scale digital operations initiatives, and how to obtain them. Key Findings Recommendations Skills Overview ...
... GenAI can make chatbots more user-friendly, but user satisfaction is low since users expect chatbots to fulfill requests and answer questions. I&O technical professionals can use this research to expand service desk capabilities and delight users by integrating the service catalog and knowledge base. ...
... Customer service organizations looking to adopt SaaS-based contact centers are faced with myriad pricing and service offers. Application leaders should use this research to guide negotiations for the most competitive final proposal in terms of payments, SLAs and professional services. Overview Strategic Planning ...
... evolving technology environment calls for the legacy systems to undergo a dynamic transformation. Peer Connect members discuss how to boost the performance of this cornerstone of all organizations. Overview Peer Strategies Costs Professional Skills Modern Technology and Scope of Development Key Take-Aways ...
... reaching $65.6 billion in revenue, in current U.S. dollars. Managed security services grew 17.39% outpacing security consulting services and security professional services at 12.03% and 11.99%, respectively. Overview Market Share Data Overall Market Segment Performance Analysis Top Vendors Analyzed Mergers ...
Analyst(s): Travis Lee | Shailendra Upadhyay | Charanpal Bhogal | Luis Castillo | Matt Milone
... communications to senior leadership with strategic KPIs 47% of communications leaders struggleto demonstrate Communications’ contributions to overall business performance Communications leaders must identify reputation metrics that credibly demonstrate the impact of their efforts to internal stakeholders ...