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Premium Research May 2026
... CAEs can improve SOX efficiency and reduce costs by embedding AI into repeatable workflows. The Xerox approach, focused on building auditor confidence, prioritizing high-impact use cases, standardizing execution and measuring results, offers a scalable model for increasing SOX consistency and efficiency ...

Analyst(s):   James Bourke   |   Bradford Grossman   |   Gisele Antunes   |   Alejandro Zuleta-Munoz
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Premium Research Aug 2026
... EDP vendors failing to build full-stack edge architectures across latency, security, and inference will cede the AI market entirely. Treating edge distribution platforms as mere traffic routing guarantees rapid margin erosion, while token cost-efficient inference engines dictate long-term market survival ...

Analyst(s):   Amol Nerlekar   |   Brandon Medford
Premium Research Aug 2022
... personal data with retailers reflects their attitude to AI. They are more tolerant if AI is used for societal benefits and they have better visibility and control of personal data. Application leaders can apply insights from this research to increase AI effectiveness. Gartner Insights Abstract ...

Analyst(s):   Dayna Ford   |   Sandy Shen
Research Jun 2026
... Access Insights Already a Gartner client? As AI transforms work and takes over narrow, repetitive tasks, don’t lead with assumed jobs and roles. Pivot your team’s talent strategy to building enduring skills, continuous learning, and versatile archetypes, where value is generated at a more granular level ...

Analyst(s):   Jorg Heizenberg
Premium Research May 2026
... enterprise gateway, lightweight gateway, ingress gateway, and service mesh, for their multigrained services and APIs for deterministic applications and AI agents. Overview Decision Point Question Decision Overview Decision Tool Principles, Requirements and Constraints Alternatives Future Developments Gartner ...

Analyst(s):   Steve Deng
Premium Research Jul 2026
... AI agents cannot scale safely on better models or task prompts alone. CIOs should embed enterprise rules, data boundaries, approvals and escalation paths into agent design and runtime controls. This research shows how to convert business context into enforceable guardrails for reliable, trusted execution ...

Analyst(s):   Meghna Joshi   |   Jan-Martin Lowendahl   |   Tomas Nielsen   |   Vishnu Kumar
Premium Research Jul 2026
... attack surfaces while legacy systems and siloed telemetry create blind spots. Infrastructure and security architects can use this framework to apply AI for unified context-aware telemetry for threat exposure management. Overview Problem Statement The Gartner Approach The Guidance Framework Risks and ...

Analyst(s):   Sumit Rajput   |   Katell Thielemann
Premium Research Jul 2026
... AI vendors continue to evolve pricing while resisting client negotiation. IT sourcing and procurement leaders must pivot from prioritizing discounts to mandating structural contract guardrails, including caps on input and output price ratios, outcome-based pricing, overage forgiveness, credit pooling ...

Analyst(s):   Melanie Alexander   |   Stephen White   |   Bill Ryan
Research Jul 2026
... Access Insights Already a Gartner client? Job redesign is essential for realizing AI value. However, current fragmented approaches are failing to deliver. This research provides CHROs and CIOs with guidance to align on outcomes and bridge expertise to deliver scalable job redesign with the business. ...

Analyst(s):   Katie Sutherland
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