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Premium Research Jul 2026
... Rapid AI evolution means use cases proliferate faster than effective change management plans can be developed to support them. CSCOs deploying AI should develop a change strategy that manages resources to protect investment and support key supply chain outcomes. Insights at a Glance Strategic Planning ...

Analyst(s):   Tess Frenzel   |   Danielle Torgerson   |   Lorraine Gavin   |   Ken Chadwick   |   Beth Moller
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Research Aug 2026
... Access Insights Already a Gartner client? Organizations deploying agentic AI face a growing accountability gap: agents are audit-ready, but executive decision logic is unobserved. The Fifth Lens reframes AI as a governed reflection partner to surface decision drift before it becomes enterprise risk. ...

Analyst(s):   George Sellner
Premium Research May 2026
... Infrastructure and operations teams are starting to leverage agentic AI, but many are not yet redesigning roles, workflows and governance around it. Heads of I&O should start planning to restructure their organization around agentic AI to drive efficiency and ensure future relevance. Insights at a Glance ...

Analyst(s):   Cameron Haight   |   Joe Antelmi   |   Roger Williams   |   Jonathan Forest
Premium Research Jun 2026
... Enterprises are shifting from cloud-only mandates toward hybrid AI models to regain financial control and ensure data sovereignty as costs escalate. This research note provides heads of I&O a blueprint for industrializing their AI infrastructure to optimize performance and reduce expenditure. Insights ...

Analyst(s):   Enrique Castera
Research Nov 2025
... Access Research Already a Gartner client? Agentic AI technology experienced explosive growth in 2025. If deployed appropriately, its impact on legal departments will likely be transformative because, unlike GenAI, it can operate autonomously. GC can use this research to understand its current and future ...

Analyst(s):   Ron Friedmann
Research Oct 2025
... Access Research Already a Gartner client? Big AI deals and circular spend are inflating the AI bubble. If you are chasing AI factories, you are scaling risk, not value. Heads of I&O must pivot now: Prove measurable business outcomes before committing to infrastructure builds. Insights at a Glance Issue ...

Analyst(s):   Nathan Hill   |   Chirag Dekate   |   Tony Harvey   |   Kumar Dhir   |   Alessandro Galimberti   |   Cameron Haight
Q&A September 25 2024
... relevant processes are in place and followed in practice before highlighting them in their code. “Incorporating AI guidance into an organization’s codes of conduct is crucial.” Q: How can legal and compliance leaders take an active role in assessing and mitigating the risks of generative AI (GenAI)? A: Evolving ...
Premium Research Jun 2026
... AI has already redefined the digital landscape. The next shift is bringing AI into the physical world and enabling systems to sense, reason, and take action within it. Product leaders must understand and start integrating these new capabilities into their solution roadmaps now, or risk falling behind ...

Analyst(s):   Murat Önder   |   Jorge Lopez   |   Milly Xiang   |   Kanishka Chauhan   |   Carl Manion   |   Himanshu Kumar Ojha   |   Stacey Yin   |   Evan Zeng   |   Luis Castillo   |   Walker Black
Research Jul 2026
... Access Insights Already a Gartner client? AI is scaling go-to-market execution faster than most organizations can govern it. A product marketing COE establishes the standards, governance and shared assets needed to reduce fragmentation, accelerate AI adoption, and deliver consistent, scalable market ...

Analyst(s):   Rahim Kaba   |   Jen Kady
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