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Premium Research Jul 2026
... HR digital transformation in the age of AI is about more than deploying HR technology. Success depends on effectively managing change and adoption. CHROs should embed change management into HR technology and AI strategies to maximize business value and ROI. Gartner Insights Abstract ...

Analyst(s):   Colleen Malley   |   Michelle Shapiro   |   Josie Xing
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Research Jun 2025
... used for AI capabilities in SaaS. But vendors can unilaterally change credit consumption rates, leading to increased midcontract costs at a time when IT sourcing, procurement and vendor management leaders are facing pressure to optimize costs. This research outlines how to reduce cost risk in these contracts ...

Analyst(s):   Hannah Decker   |   Rebecca Martin   |   Jo Liversidge
Premium Research Nov 2024
... Life science organizations are grappling with increased safety cases, while AI, automation and cloud platforms are disrupting the safety vigilance technology landscape. This research helps CIOs to lower clinical development costs by modernizing and automating safety operations. Overview Strategic Planning ...

Analyst(s):   Jeff Smith
Premium Research Nov 2025
... Supply chain orchestration platforms enable agile, decisive action with agentic AI to impact key organizational goals. Supply chain leaders must invest now in such platforms to facilitate the transformation of the supply chain from an operational engine into a strategic powerhouse. Insights at a Glance ...

Analyst(s):   Christian Titze   |   Balaji Abbabatulla
Research Jul 2026
... Gartner client? AI dominates enterprise communication services with its hype, opportunities, and risks. Meanwhile, D&A maturity is slowing as focus shifts to AI. Leaders must balance and align D&A and AI efforts. This Hype Cycle guides CIOs and tech leaders to assess innovations and prepare for AI-ready data ...

Analyst(s):   Nate Novosel   |   Kameron Chao
Research Mar 2026
... credibility gap in demonstrating business value: executives don’t understand technical metrics. CIOs must adopt the six universal value measures to quantify and track business value with metrics that resonate with stakeholders and link IT investments directly to the outcomes that the executives care about most ...

Analyst(s):   Robert Naegle
Research Dec 2025
... Access Insights Already a Gartner client? AI-first software providers are driving rapid growth but are using complex, unpredictable pricing that will lead to a future collapse in customer adoption. Among this headline-grabbing cohort, buyer transparency and predictability issues are pervasive, and delayed ...

Analyst(s):   James Smith   |   Ron Burns
Webinar On-Demand
... by agentic AI •The core building blocks of modern authorization and the role each component plays in a larger architecture •Practical steps to plan and implement an externalized authorization architecture •Common pitfalls, lessons learned and success metrics to track As applications and AI agents become ...

Analyst(s):   Mehmet Yaliman
Research Mar 2025
... Access Research Already a Gartner client? Aspirations for enterprise AI have had major effects on data and analytics leadership, operations and stakeholder engagement. CDAOs who set priorities based on business outcomes, advocate for building foundations and revise their operating models actively will ...

Analyst(s):   JC Martel   |   Akash Krishnan   |   Michael Gabbard   |   Anna Toncheva
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