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Premium Research Oct 2025
... Organizations investing in digital customer service face a confusing landscape, with AI innovation blurring the lines between once well-established and distinct markets. Customer service leaders can turn the challenge into an opportunity by rethinking their platform strategy. Insights at a Glance Strategic ...

Analyst(s):   Brett Overbey
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Research Oct 2025
... Access Insights Already a Gartner client? AI is changing how services are priced, shifting focus from labor to results. Tech services leaders must evolve their pricing models to remain competitive and profitable. This research outlines three key shifts in pricing strategy and provides actionable recommendations ...

Analyst(s):   Danny Ryan   |   Robert Brown
Premium Research Jun 2025
... alternative data and composite AI, a key component of the AI race, to address important business problems. Product leaders need to invest in new data science methods and processes, along with alternative data, and create intelligent apps to outpace competitors in the AI race. Overview Analysis Conclusion ...

Analyst(s):   John Santoro   |   Balaji Abbabatulla   |   Jim Hare   |   Dennis Gaughan   |   Alys Woodward   |   Annette Zimmermann   |   Kevin Quinn   |   Eric Goodness
Research Jun 2025
... Gartner client? AI processing semiconductor grew 81.7% to $135.3 billion in 2024 as the AI race intensifies. NVIDIA dominated with over 50% market share riding on demand for its GPUs from AI training infrastructure build-outs. Apple and Qualcomm followed with smartphone SoCs featuring AI inference capabilities ...

Analyst(s):   Yashika Goyal   |   Rajeev Rajput   |   Jon Erensen   |   Kartikay Gulani
Premium Research Jul 2026
... Use this customizable toolkit to facilitate effective board and executive committee discussions on AI and agent-ready data. These resources help AI leaders pivot from technical status updates to strategic executive decision making. Featuring templates aligned with executive communication best practices ...

Analyst(s):   Brian Foster   |   Michael Simone
Premium Research Apr 2026
... 市場から調達できるAIは多様化しており、これまでになかった新たな価格体系による課金も始まっている。一方で、こうしたAIの契約や利用計画を誤ると想定外の莫大なコストを招きかねない。本リサーチでは、AIから投資に見合った、もしくはそれ以上の効果を得るために、ソーシング／調達／ベンダー管理のリーダーが知っておくべきAIのコスト構造を解説する。 インサイトの要約 戦略的プランニングの仮説事項 論点 インパクト 詳細 根拠 推奨リサーチ Gartner Insights Abstract ...

Analyst(s):   Tsuyoshi Ebina
Research Feb 2026
... Access Insights Already a Gartner client? Using AI to accelerate existing legal workflows will yield only marginal gains. Unleashing the true potential of AI requires a redesign of the legal operating model, focusing lawyers on work requiring uniquely human intelligence. Analysis Gartner Insights Abstract ...

Analyst(s):   Chris Audet
Premium Research Jun 2025
... AlphaEvolve, from Google DeepMind, has achieved breakthroughs in decades-old mathematical problems. AI leaders should apply engineering practices in readiness for AI systems with the potential to disrupt existing processes and challenge existing organizational wisdom. More Detail Gartner Recommended ...

Analyst(s):   Afraz Jaffri
Research Dec 2025
... give product leaders a viable alternative to the U.S. AI stacks — creating cost, speed, and strategic advantages that will reshape the competitive landscape. Early adopters will gain pricing power, architectural flexibility, and first-mover advantage in key growth markets. Overview Analysis Gartner Recommended ...

Analyst(s):   Dave Aron   |   Arnold Gao
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