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Premium Research Apr 2026
... As AI capabilities converge, sustained competitive advantage requires understanding how work happens, not just workflow automation.Tech CEOs must transform data workflow execution into proprietary process intelligence assets to unlock new revenue streams and create a buyer dependency moat. Insights at ...

Analyst(s):   Vuk Janosevic   |   Elisabeth Torres-Schulte
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Premium Research Feb 2026
... AI products come with diverse pricing models and metrics, making proposal comparisons challenging. This research equips IT sourcing, procurement, and vendor management leaders with a clear understanding of current pricing structures, enabling them to develop effective negotiation strategies. Insights ...

Analyst(s):   Melanie Alexander
Premium Research Mar 2026
... Gartner First Takes Fresh insights on emerging trends Macrohard stands to transform a company car, humanoid robot or other AI-defined products from its usual function to become a key component of the company’s IT architecture. This turns such products into new sources of business value and opens a whole ...

Analyst(s):   Mike Ramsey   |   Pedro Pacheco
Premium Research Apr 2026
... SPVM leaders enable modern, human‑centric IT change by embedding agile and AI‑enabled practices into IT sourcing. This framework and RFP tool hard‑wire these requirements into contracts, KPIs, and governance to accelerate adoption and maximize business value. Insights at a Glance Strategic Planning Assumption ...

Analyst(s):   Katarzyna Fonteyn
Premium Research Apr 2026
... chatbot into real-world transactions. This research identifies three lessons enterprise application leaders can learn from this campaign to scale their own AI agents for business value. Insights at a Glance Issue Impact Implications Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Hao Yin
Research Apr 2026
... Access Insights Already a Gartner client? As user interface usage shifts to conversational streams, unsecured AI agents all but guarantee catastrophic data breaches via identity hijacking and prompt misuse. Identity and access management solutions are uniquely positioned to address this business risk ...

Analyst(s):   Ted Ernst
Premium Research May 2026
... Frontline sales managers underperform due to role overload, not effort gaps. For chief sales officers, agentic AI shifts manager time from data-intensive work to higher quality and, inherently, the human coaching, empathy, and leadership behaviors that most strongly drive seller performance and revenue ...

Analyst(s):   Bill Yetman
Research Oct 2025
... costs are causing buyers to lose confidence in the promised ROI of agentic AI solutions. As the growing complexity of workflows exacerbates this uncertainty, outcome, volumetric and predictability pricing models will overtake technical metric pricing for agentic AI solutions. Overview Strategic Planning Assumptions ...

Analyst(s):   Vuk Janosevic   |   Bill Ryan   |   Ron Burns   |   John Santoro   |   Jim Hare
Research Apr 2019
... In this research, we answer the question "What kind of risk mitigation information are others reporting to their board?" Leading companies use a structured and action-oriented format, e.g., dashboard summaries to provide an in-depth overview of top enterprise risks and their mitigation strategies. More ...

Analyst(s):   Enterprise Risk Management Research Team
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