... decisions is driven by organizational psychographics. This presentation explains the Gartner ETA profile model and the New Chasm, shares data related to AI decisions, and provides guidance on how to apply to GTM efforts. Overview Contributors Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Derry Finkeldey | Brayden Napoli
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... Assess your technology operating model’s future fitness against AI-driven disruption, technology democratization, and geopolitical and economic volatility. This self-assessment helps CIOs and executive teams spot friction points and prioritize transformative action. When to Use Directions for Use Contributors ...
Analyst(s): Janelle Hill | Jaime Capella | Maria Cristina Bello | Meghna Joshi | Tomas Nielsen
... accelerate agentic AI adoption with strong reasoning and tooling, but they are not a full enterprise solution. Heads of enterprise architecture must balance these new capabilities with operational rigor, ensuring strong controls are in place to deliver secure, scalable, and sustainable AI outcomes. Insights ...
... execution hinder CSO efforts to implement AI, to adapt to changing buyer preferences, and to increase revenue. Overcoming these barriers requires CSOs to shift RevOps from driving alignment to creating a competitive advantage in commercial execution focused on AI and adaptability. Analysis Research Highlights ...
Analyst(s): Sandhya Mahadevan | Tyler Huguley | Kelly Fischbein
... Insights Already a Gartner client? As communications service providers strive to improve customer experience and monetization, the potential of agentic AI to impact these business goals is gaining hype. CSP CIOs can use this Hype Cycle to assess key technologies and processes for evolving CX and monetization ...
Analyst(s): Kameron Chao | Pulkit Pandey | Susan Welsh
... Access Insights Already a Gartner client? Shared API services built for application access were not designed for AI agents to discover, interpret, and orchestrate capabilities autonomously. Software engineering leaders must redesign their shared service strategy around bounded target domains, MCP tool ...
... client? Traditional, test-oriented methods for software quality assurance are insufficient to meet the quality and resilience requirements of modern AI-powered applications. Software engineering leaders must reinvent software quality assurance by implementing a digital resiliency and immunity strategy ...
... Surging prices and extending lead times create a DRAM and HBM memory crisis that extends well beyond the AI hyperscale and neocloud customers. DRAM buyers must predict eligibility for future product availability and adopt a four-part survival strategy to navigate shortages through most of 2027. Insights ...
... Access Insights Already a Gartner client? Custom-built AI agents cost more than organizations expect because costs compound structurally across multistep workflows. Software engineering leaders must establish where costs originate from, apply mitigation strategies, and monitor architectural developments ...