... only on technographic and firmographic “fit” data flood their sales pipelines with false positives and stalled deals. Instead, they should implement AI-augmented ICPs that pinpoint actively buying accounts, save seller time and improve pipeline performance. Insights at a Glance Impact Brief Actions ...
Analyst(s): Morgan Barnes | Alyssa Cruz
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... Most AI investments across the enterprise are focused on productivity gains for users, which Gartner finds is limited in near-term ROI. Given economic uncertainty and pressure on costs, AI, especially GenAI, techniques aimed at financial efficiency and high-value use cases will have a greater impact ...
... of architecture erosion and software supply chain threats. Heads of enterprise architecture must enforce executable governance to transition temporary AI “builds” into mature “blend” or “buy” architectures, ensuring innovation does not become technical debt. Strategic Planning Assumption Gartner Recommended ...
... Global insourced centers face an evolutionary imperative, driven by the VUCA landscape and advancements inAI. CIOs and innovation leaders aiming to transform their GICs to strategic assets have four plausible future trajectories to follow, focusing on value, innovation and resilience. Overview Strategic ...
... Talent shortages and generational gaps threaten the stability and performance of the I&O team. Heads of I&O can leverage AI and targeted strategies to build, engage and future-proof their multigenerational workforce for lasting success. Insights at a Glance Issue Impact More Detail Gartner Recommended ...
... Gartner client? The CRM market grew by 13.4% to $128 billion in 2024. However, despite significant attention, the rise of AI has not yet materially affected growth rates. The foundational importance of data and rich customer profiles to support AI has driven customer data platforms to grow by 21.9%. What ...
Analyst(s): Roland Johnson | Amarendra . | Julian Poulter | Alexandre Oddos | Kanchi Bindal
... decision-making and risks of an AI solution, such as model drift, bias and LLM logic. “The shift to specialized AI observability tools is accelerating due to executive concern over risk management in complex AI models and agentic AI, not just for infrastructure or application health,” said Byrne. “There’s a ...
... Access Insights Already a Gartner client? Traditional reporting lines were built for stable, predictable IT work, not AI-driven initiatives that demand rapid redeployment of scarce skills. To avoid underutilizing talent, CIOs must decouple skills deployment from the org chart so expertise can flow dynamically ...
... engineering leaders should view SpaceX’s acquisition as a turning point for Cursor, giving it the capital, compute and model access to expand beyond AI coding assistance while increasing questions about roadmap control, model choice and governance. Analysis Gartner Recommended Reading Evolving Insights ...
Analyst(s): Philip Walsh | Nitish Tyagi | C.A. Swan | Mark O'Neill | Neha Agarwal