... AI adoption fails primarily due to organizational misalignment, not product/solution shortcomings. CEOs of startup and growth-stage companies must build an AI business workflow team, rather than a siloed technology group, to deliver superior AI adoption success. Insights at a Glance Issue Impact More ...
Analyst(s): Forest Conner
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... Gartner First Takes Fresh insights on emerging trends AI leaders and CIOs must see the development of OpenAI and Broadcom’s Jalapeño AI chip as a cost disruptor and adjust 2027 procurement accordingly: audit provider economics, negotiate pass-through, secure capacity, and govern routing to control agentic ...
... third-party assurance. You need to be ready to demonstrate control — not just ticking the compliance check box. Normalizing AI adoption: Enablement and protection AI is now embedded in business operations. That means you must enable responsible, secure use while defending against new threats — model poisoning ...
... Insights Already a Gartner client? Elastic product teams, powered by AI, streamline development by reducing complexity and enhancing collaboration, helping CEOs achieve faster market entry and improved product innovation. Embracing the power of AI-enabling assistance, growth CEOs can compress time to market ...
... The report links AI budget data from growth leaders to how firms allocate AI work, showing how IT spend aligns with growth strategy. CIOs should structure AI portfolios between efficiency and growth to self-fund innovation and scale beyond pilots. Insights at a Glance Issue Context Impact Brief More ...
... Access Insights Already a Gartner client? AI is dismantling professional technology and consulting services operating models and organizational structures. Firms have adapted their current business models to AI by adding tools and training. Getting full value from AI for their clients and themselves will ...
Analyst(s): Eric Goodness | Katie Gove | Matthew Brown | Mark McDonald
... To fully realize AI’s potential, CHROs must go beyond pilots and lead HR’s transformation to an AI-infused operating model — unlocking greater productivity and improved employee experiences. Use this three-step playbook for tools, templates and key insights to prepare HR’s AI transformation. How to Use ...
... Research Already a Gartner client? AI fatigue slows AI adoption and undermines the business value of AI investments. CIOs and other innovation leaders should implement human-centric change management strategies to overcome AI fatigue and realize greater value from their AI initiatives. Gartner Research ...
... While service leaders aim to cut costs with AI chatbots, the complexity of natural language and inconsistency of GenAI outputs often undermine ROI. This research provides step-by-step guidance for combining manual testing with agentic AI and other AI-augmentation techniques to maximize chatbot ROI. ...