... Access Research Already a Gartner client? Sourcing and location strategies are being disrupted by artificial intelligence, geopolitics, shifting tariff and trade patterns, and changing labor markets. Executive leaders must intentionally rightsource business and IT capabilities to optimize value and cost ...
Analyst(s): Janelle Hill | Chet Geschickter | Maddie Otter
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... Access Insights Already a Gartner client? Foundation models drive current AI infrastructure demand, while DSLMs and real-time inference needs will shape specialized, purpose-built AI infrastructure. As a result, AI-optimized IaaS spending is projected to grow at a five-year CAGR of 70.9% from 2024 to ...
... intersection of SaaS and AI relating to service provider productization, roadmaps, market trends and pricing models. Mr. Chamberlin has experience working with all size global organizations from larger multinationals to early stage startups. Prior to joining Gartner, in 1998 and then again in 2017 as well as ...
... asking is, “Which omnichannel benefits actually matter most to customers?”
In a study of thousands of customers, we found six omnichannel factors that matter. Of those six, proactivity and service transparency are ranked highest in priority, and have the largest impact on customer effort and loyalty.
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... support infrastructure for agentic AI across the enterprise should ensure they can measure employee experience and install feedback loops to improve its effectiveness, identifying business value for specific use cases. See lessons learned from DNV’s journey with AI agents. Insights at a Glance Impact ...
... context layer is essential for ensuring the reliability and efficiency of custom-made AI agents. By integrating semantics, operational state, and provenance, D&A leaders can establish a robust foundation for agentic AI, enabling scalable, trustworthy, and business-aligned outcomes. Insights at a Glance ...
Analyst(s): Andrés García-Rodeja | Christopher Long | Michael Gonzales | Afraz Jaffri
... Most organizations are unprepared for the workforce, managerial and regulatory challenges surrounding AI. This video offers CIOs practical steps to drive long-term AI readiness and value, including upskilling managers and tracking hidden costs. Gartner Recommended Reading Gartner Insights Abstract ...
... AI workloads force I&O into new domains, demanding a fundamental rethink of your platform team’s vision, skill sets, and governance mechanisms. This research explores the foundational transition from traditional infrastructure to an AI-native infrastructure platform engineering model, covering critical ...