... Access Insights Already a Gartner client? EVP credibility breaks at moments employees care most, eroding trust and driving attrition. Organizations with low EVP satisfaction risk losing $6.8 million per 10,000 employees. This note helps CHROs mitigate this risk by focusing EVP on key moments to build ...
Analyst(s): Keyia Burton
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... Podcast: The AI Hype Cycle 2024: What’s Next for GenAI Understanding the trajectory of AI technologies is crucial for executive leaders looking to harness these innovations’ full potential. In this episode, Senior Director Analyst Afraz Jaffri breaks down the 2024 Gartner Hype Cycle™ for AI, offering a ...
... Much of the current AEO and GEO hype surrounds customer-facing scenarios, but this approach overlooks how agentic AI affects internally focused enterprise applications for data and content. Heads of enterprise apps must optimize document management and enterprise search to stay relevant. Insights at ...
... Despite the rise of AI, Gartner’s 2026 Tech Marketing Benchmarks show that most demand generation investments are holding steady, with the notable exception of answer engine optimization. As pay per click and paid social underperform, demand generation leaders must remain agile, balancing emerging channel ...
Analyst(s): Christy Ferguson | Nina Maj Fjordvald | Jenifer Silverstein
... Access Insights Already a Gartner client? The Gartner technology operating model framework has been updated for the AI era. This guide explains how executive leaders can adopt the updated framework, including the transition from the legacy IT operating model to IT 2030 archetypes, and restructure operations ...
... To sustain AI ambitions and value with increasing regulatory mandates, data governance must shift to an embedded and executable operating system. Bank CIOs must hardwire data controls, evidence and accountability into platforms and delivery pipelines based on risk rating. Gartner Insights Abstract ...
... As AI boosts productivity and cuts contact volume, service leaders should redeploy frontline agents to take on new responsibilities that drive efficiency and growth, rather than only cutting headcount. Insights at a Glance Issue Context Impact Brief Implications Gartner Recommended Reading Gartner Insights ...
... unprecedented surge inAI-driven innovation. Agentic AI is in the early stages at the Innovation Trigger, while generative AI is advancing towards the Trough of Disillusionment, and AI is progressing to the Slope of Enlightenment. (see Figure 1). Building a Culture for Autonomous and AI-Driven Planning ...
... are navigating a rapidly changing finance technology landscape, with growing pressure to modernize workflows while making the right investment choices. In this session, you’ll get a grounded view of the finance technologies other organizations are actually using today and where finance leaders plan to invest ...