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Premium Research Nov 2019
... a Gartner client? Artificial intelligence and machine learning initiatives are maturing across organizations, but EA and technology innovation leaders continue to face significant challenges in moving them to production. We provide best practices on how and where DevOps can help in accelerating operationalization ...

Analyst(s):   FARHAN CHOUDHARY   |   Arun Chandrasekaran
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Premium Research Sep 2026
... Advances in generative and agentic AI are reshaping marketing performance analytics. As dashboards give way to AI-driven decision support, CMOs must rethink how they evaluate analytics technology, prioritizing context, governance and decision enablement over reporting alone. Insights at a Glance Strategic ...

Analyst(s):   Rachel Dooley
Research Sep 2020
... Artificial intelligence and machine learning initiatives are maturing across organizations, but EA and technology innovation leaders continue to face significant challenges in moving them to production. We provide best practices on how and where DevOps can help in accelerating operationalization. Gartner ...

Analyst(s):   Arun Chandrasekaran   |   Uko Tian
Research Jun 2025
... Access Research Already a Gartner client? Vendor claims that generative AI will eliminate legacy IT and automatically resolve technical debt have inflated stakeholder expectations. CIOs must use this research to identify where and how much GenAI can realistically transform modernization practices. Overview ...

Analyst(s):   Howard Dodd   |   Arun Batchu
Research Mar 2026
... Access Insights Already a Gartner client? No-code AI agent builder tools can transform operational efficiency for U.S. healthcare payers. CIOs should read this research for strategic recommendations as well as guidance on implementing and governing no-code AI agent builder solutions. Overview Strategic Planning ...

Analyst(s):   Austynn Eubank   |   Amanda Dall'Occhio   |   Connie Salgy
Research May 21 2024
... Generative AI Changes Software Engineering Leaders’ Responsibilities Effectively lead in the age of generative AI with three key managerial responsibilities. By 2025, more than half of all software engineering leader role descriptions will explicitly require oversight of generative AI. Generative AI ...
Research Mar 2026
... Access Insights Already a Gartner client? U.S. healthcare payer CIOs have an opportunity to enhance organizational efficiency by modernizing legacy claim systems, as AI has already optimized manual adjudication processes. Use this research to assess evolving core administration solutions and identify ...

Analyst(s):   Austynn Eubank   |   Connie Salgy
Research Apr 2026
... Access Insights Already a Gartner client? Healthcare organizations are prioritizing digital-first strategies and leveraging AI to transform the value chain. As investments yield value, leaders are reevaluating their operating models. CIOs should use this research to assess BPO criteria and vendors — ...

Analyst(s):   Roger Benn   |   Connie Salgy   |   Austynn Eubank   |   Robert Potts
Premium Research Nov 2025
... Generative AI, intelligent document processing and other advanced AI capabilities can transform document-dependent processes in lending, but success depends on bank CIOs adapting their IT strategy. This research helps prioritize the most promising use cases to lower cost and risk. Gartner Research ...

Analyst(s):   Derek Frost
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