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Premium Research Jun 2025
... Public domain GenAI tools dominate daily use, but many industries struggle to prioritize high-impact applications. This interactive data tool helps product leaders cut through the noise and explore targeted, real-world GenAI solutions by industry. Data Insights Directions for Use About This Research Rec ...

Analyst(s):   Sruthi Nair
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Research Oct 2025
... Access Research Already a Gartner client? Renova developed a GenAI tool to enhance online shopping experience with assistant-style help and tips. This case study details a process for developing, optimizing and measuring GenAI tools. CMOs can use this framework to drive cross-functional collaboration ...

Analyst(s):   Greg Carlucci
... made an impact in a new role. Industry Insurance & Healthcare Revenue Approx. $8 Billion Employees Approx. 6,000 Client Story How CMS Achieved HR Transformation Learn how Tia Butler made an impact in her new role by ensuring her organization had the right talent and resources to operate in a hybrid environment ...
Premium Research Oct 2025
... The rapid evolution of AI agents presents a significant opportunity for the healthcare provider industry. Healthcare provider CIOs can use this presentation to understand the potential for AI agents within the healthcare industry, while considering their current limitations and challenges. Gartner Research ...

Analyst(s):   Saru Mehta   |   Allison Dennis
Premium Research Jan 2025
... Marketing operations leaders should explore existing GenAI and ML capabilities in marketing automation platforms to enhance customer acquisition and growth efficiencies. This research provides guidance on how to use these AI-enabled features within MAPs you already own. Overview Strategic Planning Assumption ...

Analyst(s):   Upasna Chandna
Premium Research Jun 2023
... GenAI can enable new intelligent activities and automation capabilities at the scale and pace required for operational efficiency strategies in power and utilities. Digital leaders must evaluate where it fits into their operational efficiency improvement strategy, seize opportunities and redress challenges ...

Analyst(s):   Ethan Cohen
Research Apr 2025
... High-impact technologies such as AI agents and reasoning models will disrupt how the world interacts with technology. Use this 0-to-3-year tech horizon to make critical decisions on investing in emerging GenAI technologies to enable customers to reach new heights of value in their business. Overview Analysis ...

Analyst(s):   John Santoro   |   Roberta Cozza   |   Eric Goodness   |   Alfonso Velosa   |   George Brocklehurst   |   Annette Zimmermann   |   Jim Hare   |   Radu Miclaus   |   Tom Coshow   |   Bob Johnson   |   Anushree Verma   |   Vibha Chitkara   |   Annette Jump   |   Reuben Harwood   |   Ray Valdes   |   Danielle Casey   |   Aakanksha Bansal
Premium Research Feb 2025
... AI explainability is crucial to fostering trust in AI by providing transparency in decision making, enabling accountability and mitigating biases. Data scientists should adopt these five practices to enhance AI explainability and promote responsible AI use. Overview Analysis Recommendations Conclusion ...

Analyst(s):   Maryam Hassanlou
Premium Research Sep 2026
... Tokens are becoming a new meter of AI consumption. This research explains token generation and pricing in plain language and helps heads of I&O balance cost, quality, reliability and business value as generative and agentic AI adoption grows. Insights at a Glance Issue Impact More Detail Contributors ...

Analyst(s):   Ashish Banerjee
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