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Research Apr 2017
... should seek diversity in artificial intelligence teams, data and algorithms to counteract bias-rooted errors in AI. Diversity in people, data sources and problem selection will be key aspects of your AI success. Impacts Analysis Diversity Counteracts Bias Impacts and Recommendations AI teams tend to develop ...

Analyst(s):   Svetlana Sicular
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Research January 06 2026
... Boost efficiency and engagement in customer service channels with AI innovations Transform customer service channels with generative AI Generative AI is at the forefront of transforming customer service channels, offering a new paradigm for digital interactions. By adopting AI, service leaders can enhance ...
Announcement January 29 2024
... data literacy and artificial intelligence (AI) literacy programs, fueled by enterprise failure to realize expected value from generative AI (GenAI), according to Gartner, Inc. “Few organizations are currently implementing AI literacy programs. While the skills and capabilities of AI are concentrated to ...
... attending 01 The Impact of Generative AI on Government Explore what AI-based tools, such as ChatGPT and Google Bard, mean for your public sector organization now and in the future, and what steps you need to take to turn their promise into reality. 02 What’s Next for Zero Trust Security in Government Look ahead ...
Research Mar 2017
... Access Insights Already a Gartner client? Artificial intelligence and machine learning will enable the commoditization of many functions and turn premium services into low-cost utilities. CIOs need to explain to the CEO how AI will affect the business, employees and the organization. Impacts Analysis ...

Analyst(s):   Stephen Prentice
Premium Research Mar 2025
... Research Board for Global CIOs members regarding the future of enterprise applications amidst the rapid growth of generative artificial intelligence (GenAI). It explores members' consensus on AI's impact on specific features of enterprise applications and the broader strategic implications for their supplier ...

Analyst(s):   Consult the Board Research Team
Research Nov 2017
... 报告摘录 影响 建议 The CIO's Journey to Artificial Intelligence: Learn Then Leap Impacts Recommendations Analysis Impacts and Recommendations Digital business is accelerating interest in AI at a pace that has left many CIOs hurrying to build an AI strategy and investment plans appropriate for their enterprise ...

Analyst(s):   Owen Chen   |   Janelle Hill
Premium Research Aug 2024
... plots 16 of the most prominent use cases for generative AI in human and social services against value and feasibility. CIOs in human and social services can use this to start strategic conversations with stakeholders and suppliers to guide investment decisions in this technology. Gartner Recommended Reading ...

Analyst(s):   Dean Lacheca   |   Ben Kaner   |   Roland Rivera
Premium Research May 2024
... GenAI into policies and procedures, and introduce GenAI use cases. The findings come from the discussions within the CISO Coalition’s Securing Generative AI Pickup Team. Gartner Research ...

Analyst(s):   CISO Coalition Research Team
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