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Premium Research Mar 2024
... trends Service providers with generative AI (GenAI) offerings are critical in helping enterprises deploy GenAI to maximize its value to the business. IT leaders can use this tool to identify vendors with GenAI implementation and development, knowledge engineering, conversational AI and related services. Gartner ...

Analyst(s):   Radu Miclaus   |   Ben Fieselmann   |   Christopher Marshall
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Research Aug 2020
... in Virtual Care Prospective Payment Integrity Solutions API Management in Healthcare Payers BPaaS for Healthcare Payers Digital Concierge Consumer Engagement Services Robotic Process Automation for Healthcare Payers Blockchain in Healthcare Community Resource Network Management Consumer Journey Analytics ...

Analyst(s):   Jeff Cribbs   |   Mandi Bishop   |   Bryan Cole
Premium Research Oct 2024
... GenAI-powered search results are rapidly changing how buyers explore for technology solutions. In response, tech CEOs who want their business to achieve top status in online searches will need to optimize their websites for GenAI searches. Overview Strategic Planning Assumption Introduction Impacts and ...

Analyst(s):   Erin Lloyd Gordon
Premium Research May 2025
... Healthcare providers are accelerating their generative AI plans and investments, with ambient digital scribes emerging as a top use case, delivering promising results among early adopters. CIOs can use this guide to understand the market, inform vendor selection and maximize value. Overview Market Definition ...

Analyst(s):   Robert Potts
Research Jan 2025
... Access Research Already a Gartner client? Generative AI has disrupted the conversational AI space. Due to the dynamically evolving nature of tools and use cases in this area, applications leaders should revisit or reevaluate their conversational AI initiatives to discern the best approach to adoption ...

Analyst(s):   Justin Tung   |   Adrian Lee   |   Stephen Emmott   |   Bern Elliot   |   Gabriele Rigon   |   Arup Roy
Premium Research May 2025
... Purchased services remain a large and often untapped savings opportunity for integrated delivery networks. CSCOs at healthcare providers can use this research to expand their span of control of purchased services and capitalize on these opportunities with new approaches. Overview Introduction Analysis ...

Analyst(s):   Cindy Dranttel   |   Salil Joshi
Research Jan 2024
... Already a Gartner client? Just stopping by? The hype around GenAI in software engineering has shifted to code generation, which is only one aspect of the software development life cycle. Software engineering leaders must prepare to adopt GenAI in other areas such as skills acquisition, testing and accessibility ...

Analyst(s):   Manjunath Bhat   |   Anne Thomas   |   Jim Scheibmeir   |   Brent Stewart   |   Frank O'Connor
Premium Research Oct 2023
... Generative AI is poised to transform the infrastructure software market by driving greater efficiency, performance and resilience. Technology and service providers must be proactive and focus on specialization, innovation and the demands of the market to succeed in this dynamic technology landscape. ...

Analyst(s):   Kelli Smith   |   Colin Fletcher   |   Arunasree Cheparthi   |   Lawrence Pingree   |   Laurie Wurster   |   Robin Schumacher   |   Nicholas Carter
Research May 2026
... Access Insights Already a Gartner client? For U.S. health insurers, leveraging AI and analytics is critical to manage rising healthcare costs and improve financial health. CIOs can drive initiatives to optimize the medical loss ratio and the total cost of care through strategic technology and service interventions ...

Analyst(s):   Connie Salgy   |   Amanda Dall'Occhio   |   Austynn Eubank
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