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Premium Research Jan 2024
... Generative AI will significantly impact jobs and workers, but the impact will vary greatly based on how transformative the organization decides to be and how much growth the organization expects. HR leaders must use these criteria to understand the impact and anticipate future talent strategies. Gartner ...

Analyst(s):   Helen Poitevin
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Premium Research Oct 2024
... Enterprise scale adoption of GenAI is critical to provider success. Providers will make investments of more than $1 trillion in AI. Product leaders must build enterprise demand to earn a return on those investments. This research presents three scale adoption approaches product leaders can use. Overview ...

Analyst(s):   Mark McDonald
Premium Research Sep 2024
... In early 2022, Gartner’s research team forecast emerging trends that would shape customer service and support in 2025 and beyond. GenAI has rapidly accelerated progress in these trending areas. Service and support leaders can use this research to capitalize with more ambitious action. Overview What You ...

Analyst(s):   Daniel O'Sullivan   |   Kim Hedlin   |   Emily Potosky
Premium Research Apr 2025
... Billions of dollars in data center spending plans to support evolving AI and HPC compute needs are at stake due to constraints with existing cooling technologies. Product leaders must select an appropriate liquid cooling technology, or technologies, to sustain competitive data center operations. Overview ...

Analyst(s):   Tony Harvey   |   Gaurav Gupta
Research Jun 2024
... Access Research Already a Gartner client? The adoption of GenAI in market-facing digital products requires a shift in executive leadership responsibility. This document guides executive leaders in successfully integrating digital UX design resources into GenAI product teams. Overview Introduction Analysis ...

Analyst(s):   Brian Prentice   |   Christian Stephan   |   Daniel Sun
Research Aug 2024
... Research Already a Gartner client? Open-source GenAI models for coding are emerging as alternatives to proprietary models to democratize the use of AI in software engineering. This research helps software engineering leaders investigate the viability of models such as Code Llama, Codestral, CodeQwen on ...

Analyst(s):   Arun Batchu   |   Nitish Tyagi   |   Manjunath Bhat   |   Haritha Khandabattu
Premium Research Jun 2025
... integrity has a direct impact on a plan’s financial performance and demonstrates strong returns on AI investments. Use cases across editing, coordination of benefits and clinical review are primed for AI. CIOs can use this research to identify opportunities and measure their value. Overview Introduction ...

Analyst(s):   Austynn Eubank
Premium Research Mar 2024
... 57 nominations for Eye on Innovation for CSPs awards. Almost half of these nominations included AI and data and analytics as focus areas. This research will help CSP CIOs see how some CSPs have been using AI technologies and what outcomes they have achieved. Data Snapshot Data Insights Gartner Recommended ...

Analyst(s):   Pulkit Pandey
Premium Research Sep 2023
... First Takes Fresh insights on emerging trends Generative AI has disrupted the conversational AI space. Due to the dynamically evolving nature of this space, applications and software engineering leaders should revisit or reevaluate their conversational AI initiatives to discern the best approach to adoption ...

Analyst(s):   Bern Elliot   |   Arup Roy   |   Stephen Emmott   |   Adrian Lee   |   Gabriele Rigon   |   Justin Tung
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