... and proficiencies to enhance their cybersecurity strategy, enabling them to be effective in their role and deliver business value to their organisation. Increased ransomware attacks and the rise of generative AI (GenAI) give CISOs and their teams an opportunity to better secure their organisations and ...
Analyst(s): Angela Zhao
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... One of the promises of generative AI is its potential to replace customer service employees. However, our data shows that most customer service and support leaders investing ingenerative AI expect minimal reduction in headcount and intend to add net new roles. Data Snapshot Data Insights What You Need ...
Analyst(s): J.J. Moncus | Kim Hedlin | Emily Potosky
... lens of artificial intelligence (AI). 77% of software buyers are increasing their budgets in 2026, and 42% cite adding new AI functionality as the primary driver. This surge shows buyers are excited about AI, but winning them requires understanding how they’re evaluating AI-powered solutions. The 2025 ...
... Development and use of generative AI will influence and respond to the regulatory and legal policy landscape. Technology innovation leaders must understand the potential regulatory implications of GenAI to drive positive innovation and position their organization for long-term success. Overview Introduction ...
Analyst(s): Bart Willemsen | Laura Cohn | Maesea McCalpin | Abbott Martin | Stuart Strome
... Predictive and prescriptive analytics are essential for data and analytics leaders aiming to enhance decision making. By integrating generative AI (GenAI), these tools can be further augmented, expanding their impact and reach, securing competitive advantage, and driving superior value outcomes. Overview ...
Analyst(s): Aura Popa | Peter Krensky | Deepak Seth
... Access Research Already a Gartner client? Just stopping by? To support GenAI applications, an enterprise’s underlying storage infrastructure requires certain advanced capabilities. This research helps infrastructure and operations leaders understand those capabilities and choose the right type of stora ...
... GenAI has arrived with a jolt, putting it on the agenda of each and every organization, with many now moving from the “what” to the “how.” This resource center for executive leaders focuses on ChatGPT and GenAI, the underlying technology, and Gartner’s view of their impact and potential. Scope Analysi ...
... Consumer goods leaders recognize GenAI’s opportunity and disruptive impact on their business. This research highlights how early adopters of GenAI are addressing various use cases. CG leaders can leverage this resource as a guide to generate ideas and build them into their strategic roadmap. Gartner ...
... Access Research Already a Gartner client? Executive leaders and CIOs must pinpoint where to introduce GenAI to boost productivity. This research shows how to select GenAI use cases for optimal productivity impact and how to prepare for workforce impacts. Analysis Next Steps Gartner Recommended Reading Gar ...
Analyst(s): Jasleen Kaur Sindhu | Nate Suda | Sharon Chinn