... energy consumption, predictive maintenance and overall efficiency has made AI and GenAI critical priorities for CSPs and tech suppliers to CSPs. This report lists Gartner research for CSP CIOs, covering how they can evaluate AI adoption, expansion and value propositions. Analysis Research Highlights ...
Analyst(s): Pulkit Pandey
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... The technology industry has hit record levels of concentration. This report explores how the race to provide AI products and services may shape the industry going forward and highlights considerations that members should keep top of mind when making supplier decisions. Acknowledgments Gartner Research ...
... learn from Husch Blackwell, which trains its lawyers to master the art of writing good-quality prompts, explore different ways to pose a question, get AI’s help with human review — and keep track of success stories during experimentation. Gartner Recommended Reading Gartner Research ...
... solving for agent scale by investing in solution specialization, model affordability and use-case complexity. Product leaders must differentiate and drive enterprise-scale agent utilization by prioritizing investments in learning, as well as efficient and composite AI architectures. Overview Analysis Gartner ...
Analyst(s): Radu Miclaus | Evan Zeng | Aapo Markkanen | Walker Black | Vibha Chitkara | Danielle Casey
... Gartner First Takes Fresh insights on emerging trends This Prism plots 15 of the most prominent AI use cases for quality management against business value and feasibility. Quality and technology leaders can use this Prism to inform their investment strategies based on maturity and business impact. Gartner ...
... automation, the integration of customer service into core enterprise functions, and the increasing use of AI assistants by customers. How is Generative AI shaping the future of customer service? Generative AI is shaping the future of customer service by intensifying the demand for automation and cost reduction ...
... Head of Enterprise Architecture, faces the daily challenge of keeping pace with relentless technological change. From the rise of AI to an evolving cyber threat landscape, the stakes have never been higher—or more complex. At the heart of every decision is a commitment to outcomes and putting the customer ...
... AI can greatly enhance digital commerce applications, due to the abundance of data and business value derived from improving customer experience across channels. This infographic identifies 21 digital commerce use cases. Application leaders can use it as a starting point to prioritize opportunities. ...
... Expectations are high for AI and GenAI’s promise to transform healthcare delivery and achieve the goal of intelligent health. This research helps healthcare provider CIOs refine their organizations’ enterprise architecture practice to enable new capabilities while promoting future adaptability. Overview ...